Enhance client satisfaction as a Client Experience Advisory Agent with Desjardins. Focus on offering financial empowerment and personalized banking solutions in a temporary, on-call role. As a member and client experience advisory agent, you play a critical role in ensuring clients feel valued and supported. Your responsibilities include promoting Desjardins products, addressing banking needs, and assisting with digital solutions. You will contribute to business development while maintaining robust relationships through effective service delivery.
Key Responsibilities
Support clients with technological tools for self-service Contribute to business development through excellent service Assist clients affected by fraud, ensuring proper referrals Stay updated on standards and products in the field Adhere to compliance and risk management regulations
Requirements:
High school diploma in a related field Minimum two years of relevant experience Other qualifications may be considered Knowledge of French is essential Customer-focused with effective communication skills Leverage your tech savvy, communication, and customer focus to elevate the client experience at Desjardins.
📌 Full-time Customer Service associate (Barachois)
🏢 Desjardins
📍 Barachois
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