Join Us for a Dynamic In-Office Opportunity At Gatestone, we prioritize the customer experience, embodying it in everything we do. We are looking for motivated representatives ready to help Canadians from coast to coast. As an Information Officer, you will deliver a first-class caller experience as a representative of the Federal Government of Canada. Information Officers are responsible for delivering quality information to citizens on government programs, services and initiatives, and guiding Canadians on how to access them. At our office, you'll benefit from hands-on training, real-time support, and direct access to a team of passionate professionals. By working in office, you'll have daily opportunities to build relationships, grow your career, and engage fully with our exciting company culture. This role is a hybrid position once training has been concluded.



Hourly rate; $Immediate Support: Answer inbound telephone enquiries on federal programs and services. Deliver a first class caller experience as a representative of the federal government. Educate callers about federal programs and services available to them. Keep up to date on the information in the database. Customer centric, putting customers first Excellent communication skills in both English & French, verbal & written Basic computer & search engine skills (we will teach you the rest) If you're ready to immerse yourself in an engaging, growth-focused office setting, apply today to be part of our team Training is conducted in office for a minimum of 4 weeks. #

📌 Représentant Bilingue du Service à la Clientèle (Toronto)
🏢 Journeyfront
📍 Toronto