Senior UX Designer

Position Overview
Seeking a Senior UX Designer with 7+ years of experience leading user-centred design for complex digital services and enterprise platforms. The successful candidate will conduct user research, develop intuitive and accessible designs, and collaborate with cross-functional teams to deliver consistent user experiences.

Work Arrangement: On-site, 5 days per week.
Key Responsibilities

- Lead user research, journey mapping, service blueprinting, and usability testing.
- Develop personas, information architecture, wireframes, prototypes, and interaction designs.
- Design dashboards, forms, workflows, notifications, and account-based experiences.
- Ensure designs meet accessibility standards, including AODA and WCAG.
- Apply enterprise design systems, reusable components, and responsive design principles.
- Facilitate design workshops, present recommendations, and collaborate with stakeholders.
- Support developers and testers through implementation, design reviews, and validation.

Mandatory Qualifications

Minimum Experience:



7+ years in UX design, including experience delivering complex digital services.
User-Centred and Service Design

- Experience leading UX and service design for complex transactional services.
- Experience creating journey maps, service blueprints, wireframes, prototypes, and interaction specifications.

User Research and Usability

- Experience conducting user research, stakeholder interviews, usability testing, and design validation with diverse user groups.

Accessibility and Design Standards

- Knowledge of AODA and WCAG accessibility requirements.
- Experience applying enterprise design systems and accessible interaction patterns.

Communication and Collaboration

- Excellent written, verbal, visual, presentation, and facilitation skills.
- Experience collaborating with multidisciplinary Agile teams and senior stakeholders.

Work Arrangement
Candidates must be available to work in office five days per week.

📌 UX Designer - Senior (Toronto)
🏢 ISG Search
📍 Toronto