Location: Ottawa/Toronto, Northern Ontario or Alma/Saguenay region. Sales area is Northern Ontario (Huron-Manitoulin Region) and Rural Quebec (Saguenay/Alma Region)
Reports To: Chief Revenue Officer
Language Requirement: English required; bilingual (English/French) strongly preferred
Employment Type: Full-Time

About NIVO
NIVO is the Internet Service Provider brand launched by PomeGran Inc. to deliver fast, reliable fibre connectivity to rural and underserved regions of Canada. Built on a foundation of trust, transparency, and community focus, NIVO is designed to meet the needs of families, small businesses, seasonal residents, and Indigenous communities. Driven by a commitment to eliminate regional digital divides, we provide simple, fair, and high-performance communication services tailored to local lifestyles. Please visit www.nivo.ca to learn more.

About the Opportunity

We are seeking an ambitious and results-driven Head of Sales to lead and grow our residential and business sales operations across rural markets in Northern Ontario and Quebec. This is an exciting opportunity for a high-performing sales leader within the ISP or telecommunications industry who is ready to take the next step into a senior leadership role.

As Head of Sales, you will be responsible for developing and executing the company's sales strategy, driving subscriber growth, increasing market penetration, and building a high-performing sales culture. You will lead a diverse team that includes inside sales, direct sales representatives, retail and field sales staff, and third-party contractors.

The successful candidate is a hands-on manager, working at ground level, understanding rural culture with ability to travel to northern Ontario and Quebec as frequent as possible to understand and execute based on ground reality. They will work with the Community Engagement managers and operational marketing as a team.

The candidate will have a proven track record of achieving aggressive growth targets within the telecommunications or ISP sector and will be passionate about connecting rural communities with reliable broadband services.

Key Responsibilities





Sales Leadership & Strategy

- Develop and execute sales strategies to drive residential and business customer acquisition across all service territories.
- Establish annual and quarterly sales plans, forecasts, and performance objectives.
- Identify opportunities to increase market share, subscriber growth, and revenue.
- Monitor competitive activity, industry trends, and market developments.

Team Leadership

- Lead, mentor, and develop a team of inside sales, direct sales, field sales representatives, and sales contractors.
- Build a culture of accountability, collaboration, and customer focus.
- Recruit, train, and retain top sales talent.
- Establish sales performance metrics and manage ongoing coaching and performance reviews.

Business Development

- Expand commercial and small business customer relationships across the region.
- Develop strategic partnerships with local businesses, community organizations, developers, and municipalities.
- Identify new growth opportunities within underserved rural markets.

Sales Operations

- Manage sales forecasting, pipeline management, and reporting.
- Optimize sales processes, lead generation, and conversion activities.
- Collaborate closely with Marketing, Customer Experience, Operations, and Network teams to ensure a seamless customer experience.
- Evaluate and implement tools, systems, and best practices to improve sales productivity.

Market Presence

- Represent the company within local communities and industry events.
- Travel periodically throughout Northern Ontario and Quebec to support sales teams and key customer relationships.

Qualifications

Required

- 7-10 years of progressive sales experience within the telecommunications, ISP, broadband, wireless, or related technology sectors.




- Demonstrated success achieving and exceeding customer acquisition and revenue targets.
- Experience leading multi-channel sales teams, including inside sales, direct sales, and third-party partners.
- Solid understanding of residential broadband, business internet, voice, and related telecommunications services.
- Proven ability to develop and execute sales strategies that drive measurable growth.
- Strong leadership, coaching, and team development skills.
- Excellent communication, negotiation, and relationship-building abilities.
- Willingness to travel regularly throughout assigned territories.

Preferred

- Previous experience working for an Internet Service Provider (ISP), telecommunications carrier, fibre broadband provider, or wireless internet provider.
- Experience selling services in rural and regional markets.
- Bilingual (English/French).
- Experience supporting both residential and commercial/business sales channels.
- Familiarity with CRM platforms and data-driven sales management.

What Success Looks Like

Within your first 12 months, you will:

- Grow residential subscriber acquisition across all markets.
- Increase business and commercial customer sales.
- Build a motivated, accountable, and high-performing sales organization.
- Improve sales forecasting accuracy and pipeline visibility.
- Expand market penetration in key Northern Ontario and Quebec communities.
- Strengthen partnerships that enhance brand awareness and customer acquisition.

Why Join Us?

- Opportunity to step into a senior leadership role with significant growth potential.
- Direct influence on company growth strategy and market expansion.
- Lead an established and growing sales organization.
- Help bridge the digital divide by bringing high-speed connectivity to rural communities.
- Competitive compensation package including base salary, bonus, and benefits.

If you have a passion for leading teams, growing markets, and making a meaningful impact in rural communities, we'd love to hear from you.

Pay: $100,000.00-$200,000.00 per year

Work Location: In person

📌 Head of Sales - NIVO (Kanata)
🏢 NIVO
📍 Kanata