Confidential

Job description:

Location: Fully on-site

Job Type: Permanent, full time

About Our Company
We are a growing rental services business with locations across Ontario. Our team is obsessed with customer service, and we’ve invested in a lot of software systems to allow us to make data-driven decisions and provide a premium level of service.

About the Role

We are conducting a confidential search for a hands-on Operations Supervisor who thrives in a fast-paced environment and enjoys leading from the front. In this role, you will oversee daily operations, support and develop your team, and ensure service runs smoothly and efficiently.

This position is ideal for someone who is both people-focused and operationally driven, can motivate a team, solve problems on the go and keep operations running at a high standard. You’re not afraid to roll up your sleeves, step in where needed and lead by example.

Responsibilities

- Supervise daily operations, ensuring adherence to company policies and procedures.
- Lead, train, and mentor team members to enhance performance and productivity.
- Monitor workflow and implement strategies to optimize efficiency.
- Conduct regular inspections of operational processes to identify areas for improvement.
- Participates with the leadership team to create current and long-range objectives and operating plans and associated metrics for measuring results.
- Works with the leadership team to create and finalize operating budgets.
- Plans and executes new operational initiatives, ensuring communication and collaboration throughout the team.
- Address any issues or conflicts that arise within the team promptly and effectively.




- Ensure compliance with safety regulations and promote a safe working environment.

Qualifications

· Minimum of 3 to 5 years of supervisory or management experience, preferably working up from entry level in a service-based organization.

· 2+ years of experience in an operations role.

· Clean driver’s abstract and a valid driver’s license is required.

· Service or route-based industry experience preferred (to support understanding of dispatching concepts and logistics and how field service operations work).

· Strong computer skills and commitment to using available software to improve operating efficiency.

· Excellent communication and interpersonal skills.

· Solid customer service orientation.

· Ability to roll up sleeves and lead by example.

What We Offer

· Competitive wage

· Excellent fully paid benefits plan

· Business casual workplace

· Supportive and collaborative team environment

· Opportunity to grow within a stable and expanding organization

· On-the-job learning and exposure to a multi-brand operation

We invite applications from all qualified individuals, including those from traditionally underrepresented groups. We are committed to employment equity and diversity in the workplace. Accommodation throughout the recruitment process is available for applicants with disabilities. If you require an accommodation, please identify your requirements with your application.

We thank all candidates for their interest; however, only those selected for an interview will be contacted. We may use AI-assisted tools in our recruitment process.

Pay: $70,000.00-$80,000.00 per year

Benefits:

- Company pension
- Dental care
- On-site parking
- Paid time off
- RRSP match

Work Location: In person

📌 Operations Supervisor (Windsor)
🏢 Important Company of the Sector
📍 Windsor