Job Title: Real Estate Operations Manager - Real Estate Team

Location: St. Albert, AB (in-office)

Job Type: Full-time, Permanent

Pay: Compensation based on abilities and experience + performance bonus

We're Looking for More Than an Executive Assistant. We're Looking for a Leader.

Robertson Real Estate Group (RREG) at RE/MAX Excellence is one of Greater Edmonton's leading residential real estate teams. Our team of about 10 agents serves first-time buyers, growing families, investors, and military relocations across the Greater Edmonton Area including St. Albert.

We've built our reputation on honest advice, strong relationships, and results. As we head into our next chapter, we're investing in the people, systems, and technology to support it. We're looking for a long-term leader to run the engine behind it all.

The Role

This isn't a "keep the lights on" position. You'll work directly with our leadership team, run our office, lead our admin team, and help shape how RREG grows over the next five to ten years. If you love building systems, leading people, and seeing a business scale because of your work, this is your seat.

Who We're Looking For:

- A proven real estate operations professional who has run a real estate office or team
- A people leader who motivates, coaches, and holds a team accountable with warmth
- A builder with vision who thinks strategically but is comfortable with daily details
- Someone who is genuinely excited by technology, including AI, and is always looking for a faster, simpler way
- A detail-obsessed professional with sound judgment and discretion

What You'll Be Responsible For:





Leadership & Executive Support

- Manage day-to-day office operations and lead, train, and support our admin team
- Partner with leadership on priorities, projects, and business initiatives
- Support recruitment, onboarding, and training for agents and staff
- Track team performance and reporting

Transactions & Listings

- Process deals from accepted offer through closing, including conditions, deadlines, and brokerage submissions
- Coordinate conveyancing with lawyers, lenders, and clients
- Manage listing launches, including paperwork, MLS input, photography, and marketing coordination
- Keep files compliant and complete

Finance & Bookkeeping

- Handle team bookkeeping, commission tracking, agent splits, and expenses
- Prepare financial reports for leadership

Systems, Technology & Marketing

- Design, document, and improve systems so we can grow without compromising service or culture
- Own our tech stack, including CRM (Follow Up Boss), Google Workspace, Excel, Canva, and AI tools
- Identify and implement new technology that gives us an edge
- Support marketing, social media, and client events

What You Bring

- Real estate experience is required. You should be comfortable with deal processing, listings, and conveyancing coordination.




- Office management or supervisory experience
- Bookkeeping experience (QuickBooks or similar is an asset)
- Advanced skills in Excel, Google Workspace, and Canva, and hands-on use of AI tools
- Exceptional written and verbal communication
- Ability to manage competing deadlines and solve problems independently
- A real estate licence is an asset but not required

What We Offer

- A leadership role with real responsibility and influence on where we're headed
- Competitive salary plus performance bonus
- Potential for expanded leadership responsibilities as we grow
- A supportive, high-performing team that values your work and tells you so

Most importantly, we want someone who sees the bigger picture. You take ownership, bring ideas forward, and embrace change. You understand that great businesses are built on great people and outstanding systems. You're not looking for your next job. You're looking for a career you can help build.

How to Apply

Submit your résumé along with a 2–3 minute video. Tell us about your real estate experience, how you use technology, and what excites you about this role. Phone screens will begin October 28, 2026.

Benefits:

- On-site parking
- Paid time off

Application question(s):

- How many years of real estate transaction or deal processing experience do you have?
- Have you managed or supervised staff in an office setting?
- Rate your skill level with Excel, Canva, Google Workspace and AI tools (1-10)
- Are you able to work in-office in St. Albert?

Work Location: In person

📌 Real Estate Operations Manager (St. Albert)
🏢 Robertson Real Estate Group
📍 St. Albert