About Fuel It

Fuel It is a rapidly growing mobile refuelling company providing reliable, efficient, and innovative fuel delivery solutions to businesses across North America. We specialize in in office refuelling services, helping our customers reduce downtime, improve efficiency, and streamline their fuel management operations.

As we continue expanding our operations throughout the United States, we are seeking an experienced and results-driven Director of Operations to oversee our U.S. operations, lead our operational teams, and support our continued growth.

Position Overview

The Director of Operations will be responsible for overseeing day-to-day operations across all U.S. locations, ensuring operational efficiency, service quality, safety, and profitability.

This individual will work closely with regional supervisors, Sales, Human Resources, Maintenance, and senior leadership to ensure operations run smoothly while supporting the company's expansion into new markets.

The ideal candidate is a hands-on leader with strong experience in logistics, transportation, fleet management, fuel distribution, or related industries.

Key Responsibilities

Operations Management & Leadership

- Oversee and manage supervisors and operational teams across all U.S. locations.
- Ensure daily operations are completed efficiently, safely, and according to company standards.
- Establish operational procedures, performance expectations, and accountability across all locations.
- Monitor operational performance, identify inefficiencies, and implement improvements.
- Conduct regular meetings with supervisors to review performance, staffing, operational challenges, and priorities.
- Travel to operational locations as required to support teams, conduct site visits, and resolve operational issues.

Fuel Procurement & Supply Chain

- Coordinate fuel procurement and supply across all U.S. locations.
- Build and maintain relationships with fuel suppliers and distribution partners.
- Monitor fuel pricing, availability, and purchasing costs to optimize profitability.
- Ensure each location maintains adequate fuel supply to meet customer demand.
- Develop contingency plans to minimize disruptions caused by fuel shortages or supply chain challenges.

Fleet Management & Maintenance

- Work closely with the Maintenance Department to coordinate truck allocation across U.S. locations.
- Ensure each location has the necessary vehicles and equipment to meet operational demands.
- Monitor vehicle availability,



downtime, utilization, and maintenance schedules.
- Coordinate fleet transfers between locations based on operational requirements.
- Identify future fleet requirements and recommend equipment purchases or reallocations.

Customer Service & Sales Support

- Collaborate with the Sales Department to address customer concerns and resolve service-related issues.
- Ensure customer service commitments are consistently met across all locations.
- Support the onboarding and operational implementation of new customer accounts.
- Work with Sales to evaluate operational feasibility, capacity, and service requirements for new business opportunities.
- Maintain strong customer relationships and proactively address operational challenges.

Workforce Planning & Human Resources

- Forecast staffing requirements across all U.S. locations and coordinate hiring needs with Human Resources.
- Work with HR to ensure locations are adequately staffed with qualified drivers, pump operators, and supervisors.
- Support employee onboarding, training, performance management, and workforce development.
- Monitor overtime, scheduling efficiency, attendance, and overall labor costs.
- Identify leadership development opportunities and support supervisor training.

Business Expansion & New Location Launches

- Lead the development and successful launch of new operational locations throughout the United States.
- Coordinate site selection, operational setup, staffing, equipment, fuel supply, and launch readiness.
- Develop launch timelines, operational budgets, and implementation plans.
- Collaborate with Sales, HR, Maintenance, and senior leadership to ensure successful market entry.
- Establish operational processes and performance expectations for newly launched locations.

Safety, Compliance & Risk Management

- Ensure operations comply with applicable DOT, FMCSA, OSHA, EPA, and other federal, state, and local regulations.
- Promote a strong safety culture across all U.S. locations.
- Oversee driver safety performance, incident reporting, and corrective action processes.




- Monitor compliance with Hours of Service requirements, vehicle inspections, and transportation safety standards.
- Ensure proper handling, transportation, and delivery of fuel and other regulated materials.
- Work with internal teams to investigate incidents and implement preventive measures.

Financial Performance & Operational Efficiency

- Monitor operational expenses, including fuel purchasing, labor, overtime, maintenance, and fleet costs.
- Develop strategies to improve operational efficiency and reduce unnecessary expenses.
- Track key performance indicators (KPIs) across all locations.
- Prepare operational reports and provide regular updates to senior leadership.
- Develop and manage operational budgets while supporting company growth objectives.

Qualifications & Requirements

- Minimum 5 years of experience in operations management, preferably within fuel distribution, transportation, logistics, fleet management, or a related industry.
- Previous experience managing multiple locations and supervising operational teams.
- Strong leadership, communication, organizational, and problem-solving skills.
- Experience with fleet management, logistics coordination, and operational planning.
- Knowledge of DOT, FMCSA, OSHA, and applicable transportation safety regulations.
- Ability to work independently, manage competing priorities, and make sound operational decisions.
- Experience launching new operational locations is strongly preferred.
- Must be willing and able to travel throughout the United States as required.

Benefits

- Health insurance
- Opportunities for professional growth and advancement
- Leadership role within a rapidly expanding North American company
- Opportunity to contribute directly to the growth and development of U.S. operations
- Collaborative and supportive leadership team

Why Join Fuel It?

At Fuel It, we are building a company focused on innovation, operational excellence, and continued expansion.

This position offers the opportunity to play a key leadership role in shaping our U.S. operations, developing strong teams, improving operational performance, and launching new markets across the country.

We are looking for someone who takes ownership, leads by example, and thrives in a fast-paced, growing organization.

Apply today to become part of the Fuel It leadership team.

Pay: $70,000.00-$80,000.00 per year

Benefits:

- On-site parking
- Paid time off

Work Location: In person

📌 US - Director of Operations (Saint-Laurent)
🏢 Fuel It Refuelling
📍 Saint-Laurent