We are seeking a motivated and detail-oriented individual to join our team. The ideal candidate will have excellent phone etiquette, strong customer service skills, and the ability to multitask in a fast-paced environment.
Monday - Friday
8:00 am - 5:00 pm
Qualifications:
- Robust communication and customer service skills
- Highly organized with strong attention to detail
- Ability to multitask and work efficiently
- Previous experience in optical or healthcare is considered an asset, but not required (training provided)
Key Responsibilities:
- Greet patients in a professional and friendly manner
- Enter and maintain accurate patient information
- Perform pre-testing for patients (training will be provided)
- Schedule and confirm appointments
- Process billing and insurance claims
- Perform front desk duties including filing, scanning, and faxing
- Recall patients for eye exams
- Balance daily payments and assist with day-end closing procedures