We’re looking for passionate, self-aware individuals to join our front desk team. Cycologie is about being present: both on and off the bike. We’re a beat-based indoor cycling studio that blends music-powered cardio, micro-choreography, and full-body activation in a candlelit space that quiets the outside world.
We’re a fitness studio culture grounded in modern mindfulness, authentic connection, and exceptional service.
We’re specifically looking for person(s) with weekday midday availability (11:30 AM – 1:30 PM).
Reports to: Studio Lead
Employment status: Part-time (minimum 10 hours/week)
Compensation: $16.60/hour

Key responsibilities

- Greet and connect with clients in a warm, enthusiastic, and professional manner
- Deliver exceptional customer service and genuine hospitality to all riders and visitors
- Clearly communicate membership options, pricing, and class formats to potential clients
- Conduct welcoming, informative studio tours for first-time riders
- Support instructors during class check-in, including bike setup and helping riders clip in
- Maintain full working knowledge of our booking system, MarianaTek
- Assist studio lead with daily operations and administrative tasks
- Respond to emails promptly and escalate to management when needed
- Maintain product and retail knowledge (Cycologie merchandise, promotions, policies)




- Uphold studio cleanliness and organization between classes to ensure an outstanding experience
- Participate in monthly retail inventory counts at the end of each month
- Complete opening and/or closing checklists thoroughly and consistently
- Jump in to support other studio tasks or special projects as needed

Qualifications

- Experience with Mariana Tek or other booking software is a plus
- Leadership, fitness, or hospitality experience is a bonus
- Strong customer service skills are essential
- Friendly, grounded, and service-oriented
- Comfortable in a fast-paced, team-driven environment
- Highly organized and detail-oriented
- Able to work independently and take initiative
- Strong verbal communication with clients, teammates, and management
- Physically able to lift up to 50 lbs (merch boxes, studio equipment, etc.)
- Bilingual (French and English) required

Work requirements

- Weekday midday availability (11:30 AM – 1:30 PM) required
- Minimum 10 hours per week (approx. 3 shifts)
- Adaptable availability including early mornings, evenings, and weekends
- Willing to work holidays - the studio operates year-round

Perks: Complimentary unlimited membership (standby)

Job Type: Part-time

Benefits: On-site gym

Work Location: In person

Pay: $16.60 per hour

Expected hours: No less than 10.0 per week

Benefits:

- Casual dress
- Flexible schedule
- On-site parking
- Store discount

Work Location: In person

📌 Guest Experience Member (Laval)
🏢 Cycologie Studio de Spin
📍 Laval