Job Summary:

TotalComm stands as a leader in managed technology across Canada, offering a spectrum of solutions to a diverse clientele since 1996. Our growth is propelled by our dedicated team, renowned for their personal approach and commitment to excellence. As we continue to solidify and extend our market presence, we invite professionals who value solution-oriented and personalized engagement to join our team. Our objective is to broaden our reach and sustain exceptional support for our current customers and expanding our customer base.

Our portfolio includes business telephone systems, nurse call solutions, voice & internet connectivity, structured cabling, security solutions, paging solutions, sound masking, and mass notification solutions. With team members throughout Canada and serving business customers from coast to coast, we are expanding..

As an Account Executive at TotalComm, your mission is to drive client base growth and foster strategic partnerships, ensuring satisfaction for both existing and prospective customers. Your expertise as a trusted advisor will guide our clients through their technology journey, providing solutions with foresight and precision. You will have a deep understanding of our value proposition, technology offerings, and skilled services, enabling you to craft solutions that address clients' immediate needs while laying the groundwork for future success and robust partnerships.

A key element of your role is the proactive engagement with potential clients. This involves strategic prospecting, market analysis, and dynamic outreach efforts. Your aim is to develop a strong pipeline of prospects by presenting our cutting-edge technology solutions and aligning them with their business goals. Through effective communication of our value proposition and the transformative impact of our services,



you will play a crucial role in expanding our customer base and contributing to our growth. Your skill in identifying new opportunities and your dedication to transforming leads into lasting relationships will be critical to our competitive edge and ongoing success.

Responsibilities

- Develop account plans and strategies to develop business opportunities with assigned customer base and new account acquisition plans.
- Execute account plans utilizing various methods such as cold calling, quarterly business reviews and networking.
- Prepares and delivers promotional material for prospective clients.
- Builds a sales funnel while also responding to inbound sales inquiries and meets with potential customers to identify immediate and future needs.
- Creates quotes and presentations, and that identify and provide solutions to prospective clients.
- Meet and exceed sales targets.
- Communicates current sales activity and the forecast during regular weekly meetings.
- Maintains accurate records of all sales and prospecting activities.
- Work closely with the customer care team and technical team to ensure proper coordination of work and work roles.
- Travel to multiple locations to meet and train clients and promote our solutions.
- Follow the TotalComm Sale process: Customer Needs Analysis, Product Knowledge, Sales Strategy and Execution, Account Management, Product Demonstration and Presentation, Market and Competitor Analysis, Negotiation and Closing, Feedback and Reporting, Education and Advocacy,



Collaboration.

Requirements

- Strong aptitude for technology.
- Excellent communication skills, presentation and persuasive skills.
- Strong organization skills with the ability to prioritize.
- Proficiency with Microsoft office applications.
- Have a car, a valid driver's license and good driving record.

Preference given to applicants with experience with the following

- 3 years or more of experience in similar roles within the telecom industry
- Understanding of voice and data connectivity
- Understanding of networking and cloud hosting
- Acquisition methods: Purchase / Lease / Subscription
- Telecom Solutions: Mitel / Zultys
- Connectivity Partners: Telus / Bell / Shaw / Rogers
- Structured Cabling: Cat6 / Cat6a / Fiberoptics
- Security: AXIS / CDVI / Kantech
- Other: Nurse Call / Sound Masking
- CRM/PSA-Ticketing: ConnectWise

Join Total Communication Services Inc. and be part of a forward-thinking company dedicated to providing innovative technology solutions to businesses across Canada. If you are a results-driven professional with a passion for sales and technology, we invite you to apply for the Account Executive position today.

We thank all applicants for applying, however only those who qualify will be contacted for an interview.

Job Types: Full-time, Permanent

Pay: From $60,000.00 per year

Additional pay:

- Commission pay

Benefits:

- Dental care
- Extended health care
- Life insurance
- Mileage reimbursement
- Paid time off
- Vision care
- Work from home

Schedule:

- Monday to Friday
- Weekends as needed

Education:

- Secondary School (preferred)

Experience:

- B2B sales: 3 years (required)
- Telecommunication: 3 years (required)

Language:

- English (required)

Willingness to travel:

- 25% (required)

Work Location: In person

📌 Account Executive (Toronto)
🏢 TOTAL COMMUNICATION SERVICES
📍 Toronto