Restaurant Manager — Francesco’s Pizzeria

Location: South Porcupine, Ontario

Employment Type: Full-Time

Francesco’s Pizzeria is seeking a dependable, organized, and motivated Restaurant Manager to oversee daily operations and help ensure the restaurant runs efficiently and profitably. The manager will be responsible for supervising staff, maintaining high standards of food quality and customer service, controlling costs, managing inventory, and ensuring that all employees follow company policies and food safety procedures.

The ideal candidate is a strong leader who takes pride in their work, leads by example, and can manage a busy restaurant environment while maintaining the quality and reputation of Francesco’s Pizzeria.

Key Responsibilities

1. Daily Restaurant Operations

● Oversee the day-to-day operations of the pizzeria.

● Ensure the restaurant opens and closes properly according to established procedures.

● Monitor food preparation, order accuracy, delivery, takeout, and walk-in service.

● Ensure all orders are completed accurately and in a timely manner.

● Maintain cleanliness and organization throughout the restaurant.

● Resolve operational issues promptly and report significant concerns to the owner.

2. Staff Management and Scheduling

● Supervise, train, and support all employees.

● Prepare staff schedules based on business needs and employee availability.

● Ensure employees arrive on time, are properly dressed, and perform their assigned duties.

● Monitor staff performance, productivity, and professionalism.

● Provide coaching and address performance or attendance issues.

● Assist with hiring, onboarding, and training new employees.

● Ensure staff follow company policies and established procedures.

3. Customer Service

● Ensure customers receive friendly, professional, and consistent service.

● Handle customer complaints and resolve issues fairly and promptly.

● Monitor order accuracy and customer satisfaction.





● Maintain a positive atmosphere for customers and employees.

● Help protect and strengthen the reputation of Francesco’s Pizzeria.

4. Food Quality and Food Safety

● Maintain consistent food quality, portion sizes, presentation, and preparation standards.

● Ensure recipes and preparation procedures are followed.

● Monitor food storage, temperatures, expiry dates, and product rotation.

● Ensure proper cleaning and sanitizing procedures are followed.

● Maintain compliance with applicable public health regulations and food safety requirements.

● Ensure employees follow secure food handling and workplace safety procedures.

5. Inventory and Cost Control

● Monitor inventory levels and ensure supplies are available for daily operations.

● Complete or oversee inventory counts and stock rotation.

● Assist with ordering food, packaging, cleaning supplies, and other necessary products.

● Monitor food waste, portion control, spoilage, and unnecessary expenses.

● Identify opportunities to reduce costs without compromising food quality.

● Report shortages, equipment issues, and unusual expenses to the owner.

6. Cash Handling and Financial Responsibilities

● Ensure cash, debit, credit, and point-of-sale transactions are handled accurately.

● Oversee opening and closing cash procedures.

● Review daily sales reports, discounts, voids, refunds, and delivery totals.

● Ensure all cash discrepancies are documented and reported.

● Monitor sales performance and labour costs.

● Follow all company procedures for deposits, refunds,



discounts, and employee purchases.

7. Leadership and Accountability

● Lead by example through reliability, professionalism, and a strong work ethic.

● Maintain a hands-on approach during busy periods and assist wherever needed.

● Ensure employees understand their responsibilities and complete assigned tasks.

● Communicate regularly with the owner regarding operations, staffing, sales, and concerns.

● Recommend improvements to operating procedures, customer service, and profitability.

● Take responsibility for maintaining the standards and reputation of Francesco’s Pizzeria.

Qualifications and Requirements

● Previous restaurant, food service, or supervisory experience mandatory.

● Previous management experience is an asset.

● Strong leadership, communication, and organizational skills.

● Excellent customer service and problem-solving abilities.

● Ability to work in a fast-paced environment.

● Basic understanding of inventory management, food costs, and labour costs.

● Comfortable using a point-of-sale system and handling cash.

● Knowledge of food safety and sanitation procedures.

● Ability to train, motivate, and hold employees accountable.

● Reliable, punctual, honest, and professional.

● Food Handler Certification, or willing to obtain promptly upon hiring

● Flexibility to work evenings, weekends, and other shifts as required.

The Restaurant Manager reports directly to the owner of Francesco’s Pizzeria.

This position requires working in a busy restaurant environment, including extended periods of standing, walking, and assisting with food preparation and service. The manager must be willing to work hands-on alongside employees when needed and maintain a professional attitude during busy or stressful periods.

Pay: $22.00 per hour

Benefits:

- Discounted or free food
- Store discount

Work Location: In person

📌 Pizzeria Manager (South Porcupine)
🏢 Francesco’s Pizzeria
📍 South Porcupine