Job Description
- Program Support Coordinator
- UGH
- Appendix D (37363) At the University of Guelph-Humber,

we offer
career paths that open a world of infinite possibilities for you to explore. Every day we work together to deliver excellence, and in doing so, we redefine what it means to be a leader in providing an education that offers a unique blend of academic and immersive, real work experiences combining theory and practice to solve complex challenges. If you are interested in working in higher education and are looking to contribute to Guelph-Humber's unique academic offering, here is your prospect to join our team. Appendix D Contract (4 months) Progression through the payband is in accordance with the increments in the payband as outline in the Full‐Time Support Staff Collective Agreement based on actual service in the payband. About the Program Support Coordinator Role Reporting to the Chair, Program Support Coordinator (PSC) will provide a core role in attending to the day-to-day operations and details of administrating programs while providing a comprehensive range of support services to instructors, students, partner institutions, and external stakeholders. Responsibilities include but are not limited to administrative, program, financial, human resources, marketing, interdepartmental and university-wide support. The incumbent also acts as a resource to students, instructors, and administrators on the application of the University of Guelph, Humber College and University of Guelph-Humber policies and procedures. The incumbent is responsible for providing a comprehensive range of supports and coordinates processes that include student/instructor support, University initiatives/event support/work (e.g., instructor orientation, AMAP)



and program related support which may include developing and maintaining partnerships with external stakeholders. These tasks include the completion of complex administrative duties in support of the program(s) specific projects and/or the University. The PSC also provides administrative support to the Program Chair as well as to the program(s). The incumbent is required to organize and expedite the flow of work through the Program Chair ' s office and to have a thorough understanding of program operations, customer service best practices, and to communicate or escalate matters when necessary. The PSC enhances the overall student experience at the University of Guelph-Humber and participates in and/or lead projects, initiatives, events, and activities specific to the program(s) as well as supporting other programs and providing coverage as required. Additionally, the PSC will prepare and participate in activities, acting as the main program liaison to coordinate logistics that support university-wide and program related events (e.g., Convocation, Open Houses, Instructor Orientation, Program Information Sessions). Minimum of three (3) years related experience supporting administration or office management. Demonstrated skill and high-level of proficiency with Microsoft Office products (e.g., creating and editing documents in Word, creating pivot tables in Excel, Drafting presentations in PowerPoint), Adobe and databases.



Demonstrated literacy and digital fluency with systems. Excellent administrative skills including strong organizational skills and the ability to manage conflicting priorities and competing deadlines. Experience providing program or event based administrative support ideally in higher education or the non-profit sector. Ability to stay well-informed on policies, rules, regulations and guidelines. Demonstrated commitment to equity, diversity and inclusion in all work responsibilities and in collaborative workplace practices. Assets (Nonessential) Experience using Project Management systems. Experience with minor financial reconciliation. Consideration for Support Staff and Academic positions will be given to internal employees in accordance with the respective Collective Agreements. An opportunity to be a part of building the University of Guelph-Humber's future. Equity, Diversity, and Inclusion The University of Guelph-Humber is committed to a workforce that reflects the diversity of our students and our city. We actively seek Indigenous Peoples and individuals from equity-deserving groups with demonstrated skills and knowledge to deal with all aspects of equity, diversity, and inclusion in a post-secondary environment. The University of Guelph-Humber supports employment equity. Racialized workers, women, Indigenous workers, LGBTQ2S+ workers and workers with disabilities are encouraged to apply. For the purpose of statistical data collection, applicants are strongly encouraged to voluntarily self-identify. The University of Guelph-Humber's diverse workplace also supports Francophone workers and young workers. The University of Guelph-Humber is committed to accommodating applicants with disabilities throughout

📌 Academic Support Program Coordinator (Canada)
🏢 Faculty of Applied Sciences & Technology at Humber Polytechnic
📍 Canada