Position Summary: The Catering Coordinator will report to the Director of Sales and Marketing and work closely with the sales team, the food and beverage managers and the culinary team. The Catering Coordinator is responsible for the overall guest experience and final details, communications in planning and the successful execution of all Catering events throughout the property.

Pay for this position is $24 per hour.

Major Duties & Responsibilities:

- Work closely with sales, clients, and operations to finalize all food and beverage/service setup and execution of the event.

- Determine requirements and propose catering options for both internal and external guests.

- With support from the sales team help negotiate prices for a win-win with the clients and prepare meticulous BEO communications.

- Anticipate guest needs and ensure that service meets or exceeds expectations to ensure a memorable experience.

- Research catering trends and promote competitive catering services and experiences.

- Liaise with customers, sales and marketing staff, chefs, and specialized catering equipment/décor providers.

- Maintain constant clear communication with the Sales and Marketing department, the Food & Beverage Managers, and the Executive Sous Chef.

- Attend the weekly catering meetings with food and beverage managers, supervisors,



restaurants, sales and marketing, and chefs.

- Adhere to food and health industry regulations and standards.

- Inspect function rooms, table settings, chairs, floors, maintenance, cleanliness, and safety.

- Check tables throughout service times for guest satisfaction.

- Guide the staff with banquet room set up / layout that works for both the client and operations.

- Lead the service team to be accountable to achieve desired results in high-quality service and experience for guests.

- Must be willing to work flexible schedule and work on weekends. (Tuesday to Sunday).

- Other assignments as required.

Minimum Qualifications & Skills:

- 2 years’ experience in a supervisory role within the food & beverage/catering industry.

- Experience in guest service.

- 2 years of front desk and hotel sales experience.

- Graduate from a hospitality or catering management program is an asset.

- Proven leadership abilities.

- Previous experience in a hotel/resort environment.

- Sales experience is considered an asset.

- Proficient in computer skills including POS systems, Word, Excel and Maestro.

- Experience in events, training, and supervising service staff.

- Serving It Right Certification.

📌 Catering Coordinator (Fairmont Hot Springs)
🏢 Fairmont Hot Springs Resort
📍 Fairmont Hot Springs