The role of the Chiropractic Health Assistant (CHA) is essential to the operations of the Family Chiropractic Centre (FCC). The CHA reports directly to the Chiropractic Office Manager and/or Owners and is responsible for ensuring the smooth running of the office on a day-to-day basis by assisting the Chiropractors and their patients through various administrative tasks.
This entry level position primarily involves managing the Chiropractor’s schedules, corresponding with patients through phone and email, processing payments, conveying information about Chiropractic to patients and prospective patients, as well as upholding the cleanliness and organization of the office and treatment rooms.
As a Chiropractic Health Assistant, you must be able to work with sensitive patient data and maintain confidentiality at all times; and as the first and last point of contact during a patient visit, you must possess excellent interpersonal skills.
Hours range from 7 am - 7 pm Monday to Friday and Saturday 7:30 am - 1:00pm. Availability during these hours are a must.
Key Responsibilities:
· Greeting and welcoming patients upon arrival
· Answering phone calls and responding to emails
· Scheduling appointments
· Collecting payments, including direct billing to private insurance
· Collecting and recording patients’ personal and medical information, and ensure that records are up-to-date
· Ensuring cleanliness of waiting area and treatments rooms
· Maintain patient confidentiality at all times
Qualifications/Skills:
· Proficiency in Microsoft Office and other technology/software
· Excellent English verbal and written communication skills
· Strong interpersonal and organizational skills
· French fluency (oral and written) is an asset
· Experience in administration, especially in a healthcare setting, is an asset
Work Remotely
- No
Job Type: Part time
Pay: $18.00-$19.00 per hour
Benefits:
- On-site parking
Work Location: In person
📌 Chiropractic Assistant (Kanata)
🏢 Family Chiropractic Centre
📍 Kanata
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