Pay: CA$20.00-CA$21.00 per hour

Job description:

Peer Support Worker – Job Description:

Position Overview

- Title: Peer Support Worker
- Hours: part time positions, 20 hours (Afternoons)
- Reports to: Manager of Programs & Services

· Divisions: Programs & Services and the entire organization

· Employment Type: Temporary contract until March 31, 2027, with the possibility of extension.

Summary

Peer Support Workers use their own lived experience with mental health, substance use, and/or homelessness to:

- Build trust with clients
- Provide emotional support, advocacy, and system navigation
- Work in a non-judgmental, trauma-informed, person-centered way
- Collaborate with HART Hub staff, modeling recovery and fostering hope
- Follow agency procedures and maintain professional boundaries

Education

- High school diploma
- Certificate in Peer Support, Mental Health, Addiction Recovery, or related field (or willingness to obtain)
- Peer support worker certification preferred.
- OR lived experience with demonstrated recovery and wellness

Knowledge & Experience

- Understanding of homelessness, addiction, mental health, poverty
- Knowledge of harm reduction and trauma-informed care




- Awareness of local community supports
- Experience supporting others or self in recovery/crisis

Skills & Qualities

- Empathy, compassion, active listening
- Non-judgmental and inclusive approach
- De-escalation skills
- Good verbal communication
- Professional boundaries/confidentiality
- Ability to support diverse populations

Other Requirements

- Must be 18+
- First Aid/CPR and Mental Health First Aid preferred
- Naloxone training preferred
- Office 365 experience preferred

Duties & Responsibilities

- Provide one-on-one and group support
- Review client info, interview, assess needs and strengths
- Help clients develop action plans, navigate systems, access resources
- Follow agency policies and safety standards
- Promote dignity, empowerment, and choice
- Collaborate with staff and management
- Maintain records and communication
- Support team diversity and cooperation
- Communicate clearly to individuals/groups
- Oversee assigned areas for safety and security

Job Type: Part-time

Work Location: In person

Pay: $20.00-$21.00 per hour

Work Location: In person

📌 Peer Support Worker (City Centre)
🏢 Downtown Mission of Windsor
📍 City Centre