Support Microsoft technologies for Calgary users as a Junior IT Help Desk Analyst, applying Windows administration and troubleshooting skills daily. This junior support position serves internal users within a mid-sized Calgary business. You will provide first-level and intermediate support across Windows environments, Office 365, Teams, and proprietary applications. The work emphasizes initiative, adaptability, communication, and collaboration while learning from experienced support professionals. Serve as first contact through phone, Teams, and ticketing Provide first-level proprietary application triage and support Handle intermediate desktop support scenarios Deploy printers, desk stations, and network cabling One to two years first or second-level IT support One to two years Windows administration or support experience IT-focused diploma or degree Build hands-on experience supporting Windows, Office 365, and internal users while developing practical help desk and troubleshooting expertise.

📌 Junior IT Help Desk Analyst (Canada)
🏢 MVP Talent
📍 Canada