Serve TD Canada Trust customers in Montréal through accurate financial transactions, personalized banking advice, and attentive service at 37.5 hours weekly. As a Customer Experience Associate in Personal and Commercial Banking, you will process deposits, withdrawals, and bill payments. You will understand customer needs, recommend suitable banking solutions, and resolve concerns. This branch-based position also involves promoting products, completing processes accurately, and supporting positive customer experiences.
Key Responsibilities
Process deposits, withdrawals,
and bill payments accurately Determine customer needs and recommend suitable banking solutions Resolve concerns and escalate non-standard activities when necessary Promote banking solutions while completing timely business processes Connect personally with customers about banking processes
Requirements:
High School diploma and/or one year relevant experience Undergraduate degree or equivalent is an asset Solid administration, organization, planning, and time management skills Hands-on knowledge of Microsoft Office and internet use Accurate communication skills with changing priorities Bring customer experience, transaction accuracy, and banking solution knowledge to TD Canada Trust customers in Montréal.
📌 Customer Experience Associate Montréal (Canada)
🏢 TD
📍 Canada