Full-Time | Permanent | High-Volume Dermatology Clinic

We are seeking a friendly, professional, and sales-driven Cosmetic Medical Office Assistant (MOA)to join our busy, high-volume dermatology clinic. This role is ideal for someone who is passionate about skincare, enjoys building relationships with patients, and thrives in a fast-paced environment.

The successful candidate will be responsible for managing the cosmetic front desk, supporting cosmetic sales, educating patients on skincare products and treatments, overseeing inventory, and ensuring an exceptional patient experience.

Key Responsibilities

- Manage the cosmetic front desk, including greeting patients, answering phone calls, scheduling appointments, and responding to inquiries.
- Deliver exceptional customer service and create a welcoming, professional environment for all patients.
- Promote and sell cosmetic treatments, skincare products, and services based on patient needs.
- Educate patients on skincare products, ingredients, and home-care routines.
- Build strong patient relationships through personalized recommendations and product education.
- tracking product usage, and ensuring products are consistently available.
- Maintain organized, well-stocked, and visually appealing retail displays.
- Process payments and manage transactions accurately.
- Coordinate appointments and help maintain an efficient workflow in a busy cosmetic department.
- Maintain accurate patient records and follow clinic procedures.
- Collaborate with physicians, nurses, and other team members to ensure a seamless patient experience.





Qualifications & Experience

- Previous cosmetic sales, skincare retail, medical aesthetics, or related sales experience is required.
- MOA Certificate Required
- MedAcess Experience is an asset.
- Exceptional customer service and communication skills.
- Solid sales ability with a proactive, results-oriented mindset.
- Knowledge of skincare products, ingredients, and skin health is an asset.
- Excellent organizational skills and attention to detail.
- Friendly, curious, accommodating, and professional personality.
- Ability to multitask, prioritize, and remain composed in a fast-paced, high-volume clinic.
- Comfortable initiating conversations, identifying patient needs, and recommending appropriate products and services.
- Previous dermatology clinic or medical office experience is an asset.

The Ideal Candidate

You are personable, enthusiastic, organized, and confident in your ability to connect with patients and recommend products that support their skincare goals. You enjoy sales, have a strong eye for detail, and can efficiently balance front-desk responsibilities, retail sales, and inventory management while maintaining exceptional service in a busy clinical environment.

Position Details

- Job Type: Full-time, permanent
- Schedule: Monday to Friday, day shifts
- Benefits: Dental care, extended health care, and employee store discount

Please submit your resume and a brief introduction highlighting your cosmetic sales, customer service, and organizational experience.

Pay: $18.00-$23.00 per hour

Work Location: In person

📌 Cosmetic Medical Office Assistant (MOA) (Northwest Calgary)
🏢 Leading
📍 Northwest Calgary