Job Description

The Parts Advisor supplies the required parts and accessories to retail and technicians, receiving and storing parts, and the accurate performance of designated administrative duties.

Duties and responsibilities

· Promptly meet and greet parts customers in a friendly and courteous manner.

· Listen to customers’ reasons for requesting certain parts and accessories.

· Offer appropriate parts or accessories to satisfy customer requirements.

· Provide accurate quotes for all parts or accessories recommended.

· Handle minor customer complaints and /or misunderstandings tactfully, promptly and with genuine concern for the customer’s questions.

· Refer to the parts manager customers with complaints that cannot be satisfied at the parts advisor level.

· Answer incoming telephone calls promptly and courteously.

· Make every reasonable effort to make the parts purchase experience as pleasant as possible for the customer.

· Add request for non-stock parts to daily order.





· Review the next day’s appointments with the service advisor to ensure all known parts are available.

· Advise parts manager of any irregularities in the stock.

· Report any discrepancy or damage to the parts manager.

· Update the inventory in the computer system.

· Conduct inventory cycle counts on a weekly or monthly basis as directed by the parts manager.

· Advise parts manager of any discrepancies found during cycle count.

· Assist in conducting year-end inventory.

· Other duties as assigned by the Parts Manager

Qualifications

· High School Diploma

· 1 years related dealership work experience

· Ability to multitask, strong communication skills, attention to detail

· Parts Technician Certificate preferred, but not mandatory

Job Type: Full-time

Pay: $18.00-$23.00 per hour

Perks:

- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Vision care

Work Location: In person

📌 Parts Advisor (Calgary)
🏢 Stadium Nissan
📍 Calgary