Job Overview
We are seeking a detail-oriented and motivated Project Manager Assistant/Service Coordinator to join our dynamic team. In this role, you will assist in the planning, execution, and delivery of various projects while ensuring they align with organizational goals. The ideal candidate will possess strong project management skills and a keen ability to analyze data to drive project success. You will work closely with cross-functional teams to implement project strategies and ensure timely completion.

Responsibilities

- Receive and process incoming service requests.
- Gather the information required to establish the scope and urgency of each service call.
- Create and maintain service work orders.
- Schedule the appropriate technician, trade, subcontractor, or internal resource.
- Coordinate access with customers, property representatives, tenants, building management, and other stakeholders.
- Communicate appointment details and service requirements to the assigned personnel.
- Monitor open service calls and proactively follow up on outstanding items.
- Obtain technician and trade reports, photographs, invoices, and supporting documentation following service visits.
- Coordinate return visits where additional work, materials, or approvals are required.




- Keep customers and internal team members informed regarding the status of service requests.
- Confirm completion of service work and assist with closing work orders.
- Escalate urgent issues, delays, unexpected site conditions, or customer concerns to the appropriate Project Manager or manager.

Skills

- Strong data analysis skills to interpret complex information and make informed decisions.
- Proficient in project management principles, including requirements management and implementation strategies.
- Excellent time management abilities to juggle multiple projects simultaneously.
- Organizational skills that ensure all aspects of projects are tracked and documented accurately.
- Effective negotiation skills for working with stakeholders at all levels.
- Experience with project management software tools, particularly Xcelerate, Xactimate, is a plus.

Join us in this exciting prospect where you can grow your career while contributing to impactful projects within our organization.

Job Type: Full-time

Pay: $50,000.00-$55,000.00 per year

Benefits:

- Dental care
- Extended health care
- Vision care

Work Location: In person

📌 Project Manager Assistant/Service Coordinator (Markham)
🏢 CANBILT Group
📍 Markham