Pathways Dental Care is looking for a friendly, confident, and experienced Dental Receptionist to join our established and busy dental practice in Ancaster.
We are looking for someone who genuinely enjoys interacting with patients, has excellent communication skills, and knows how to keep a busy dental front desk organized and running smoothly.
If you have dental reception experience, know Dentrix, and enjoy being the welcoming face of a dental practice, we'd love to meet you!
Your Main Responsibilities
- Warmly greet patients and provide a positive first impression
- Check patients in
- Answer incoming calls and respond to patient inquiries professionally
- Schedule, confirm, and manage patient appointments
- Respond to emails and patient messages
- Process patient payments and provide receipts
- Maintain accurate patient information in Dentrix
- Communicate with the clinical and administrative teams to support smooth daily operations
- Assist with general front desk duties as needed
What We're Looking For
- Minimum 1 year of dental reception experience required
- Hands-on Dentrix experience required
- Excellent telephone etiquette and customer service skills
- Friendly, professional, and welcoming personality
- Strong organizational and multitasking abilities
- Comfortable managing a busy front desk and high call volume
- Reliable, punctual, and dependable
- Positive attitude and willingness to work as part of a team
What We Offer
- Competitive hourly pay based on experience
- Dental care benefits
- Paid time off
- Company events
- On-site parking
- Friendly and collaborative team environment
Before You Apply
Previous dental reception experience and Dentrix knowledge are essential. We are specifically looking for someone who is already familiar with dental front desk operations and can confidently handle daily reception responsibilities.
If you're an experienced dental receptionist who enjoys working with people and takes pride in providing excellent patient service, we encourage you to apply!
Pay: From $26.00 per hour
Expected hours: No less than 35.0 per week
Advantages:
- Company events
- Dental care
- On-site parking
- Paid time off