JOB TYPE

Full time

WORK LOCATION

Canada

DEPARTMENT

Qualified Services

COMMUTE

Hybrid (Onsite + Remote)

EDUCATIONAL LEVEL

Bachelors Degree

MUST BE LEGALLY AUTHORIZED TO WORK IN

United States

About NetDynamic Consulting

We are a certified SuiteSuccess partner and an official Oracle NetSuite Alliance Partner, headquartered in Mississauga, Ontario, with a delivery team working from Canada, Latin America and the Philippines. We implement NetSuite for clients who need it configured properly the first time, not patched for two years afterwards.

We are small and fast-moving. Decisions get made in days, and what you do is visible.

About the role

This is a deep NetSuite role with a delivery organisation attached. You would be the most senior NetSuite mind in the building and the person Professional Services answers to — three pods with named leads, a shared functional pool and a shared technical pool, working across three regions and several time zones.

Three things define this job. The first is depth: you know NetSuite well enough to be the final word on a design. The second is scale: our delivery capacity has to grow ahead of the client base, and it has to grow as a repeatable model rather than through heroics. The third is leadership: this team has grown quickly, and it needs someone who develops the pod leads, settles the way of working, and keeps good people.

What you'll be doing

Own the solution

- Act as design authority on NetSuite architecture across client engagements — data model, financials, integrations and the boundary between configuration and customisation
- Decide when to configure, when to customise and when to say no — and make the call stick
- Review and challenge estimates before they are committed to a client
- Set the technical standards: coding best practices, customisation governance, what gets reviewed and by whom
- Keep the team ahead of NetSuite's release cycle and what each release changes for our clients

Build the delivery system

- Own the onboarding route for each delivery role — Technical Consultant, Functional Consultant,



Technical Lead and Functional Lead — and the materials behind each one
- Define who is accountable for onboarding each part of the business: time-entry expectations, coding best practices, the skills matrix, forecasting and the engagement templates
- Own the template set — TDD, FDD, BRD and change orders — and keep it in use rather than parked on a drive
- Set what a Technical Lead is expected to teach a new joiner, so onboarding does not depend on who happens to pick it up
- Maintain the skills matrix, so staffing decisions are made on what people can actually do

Lead the team

- Develop the pod leads — they carry client work alongside leading, and they need someone growing them into the second half of that job
- Set expectations clearly and give feedback that is specific and timely
- Keep a distributed team connected across three regions and several time zones
- Approve hours and time off across the team
- Keep good people. Retention in delivery is a result of how the team is run, and it sits with you.

Scale the business

- Build the capacity model: what we need, in which skills and regions, and how far ahead we hire
- Own hiring into the delivery team end to end, with HR
- Bring new people to productive quickly, and know how long that actually takes
- Carry the technical half of pre-sales — scoping, solution design and the parts of a proposal a client will test
- Partner with Sales so what gets sold can be staffed and delivered

Work with clients

- Be in the room on the engagements that need weight — design workshops, difficult decisions, executive conversations
- Step into escalations when a pod lead needs backing
- Give leadership an honest monthly read on delivery health, including when it is not good





What success looks like

- Designs that hold — fewer rebuilds, fewer surprises in UAT
- A new consultant productive on a defined route, not by shadowing whoever happens to be free
- Projects landing on time and on margin, predictably rather than occasionally
- Pod leads who are visibly stronger a year from now
- Capacity in place before Sales needs it, not after

What we're looking for

- Eight or more years working in NetSuite, across many implementations rather than one environment
- You have architected NetSuite solutions end to end — financials, data model, integrations, customisation — and can defend the decisions years later
- Oracle NetSuite certifications, from the exams rather than course completion
- Several years leading people, including leads or managers, not only consultants
- A consulting background: you have carried client relationships and been accountable for an outcome, not only a deliverable
- You have run resourcing and utilisation for real, and can talk about the trade-offs rather than the dashboard
- You have built what makes a team repeatable — standards, templates, an onboarding path — and got people to actually use it
- Direct: you raise a problem while it is still cheap to fix
- Based in Canada and able to work hybrid from our Mississauga office

Nice to have

- Partner-side experience — a NetSuite Alliance or Solution Provider partner
- Hands-on SuiteScript, SuiteFlow, SuiteTalk and SuiteAnalytics
- Experience leading a distributed team across regions and time zones
- Exposure to managed services or recurring delivery models
- You have taken a delivery team from informal to structured without killing what made it fast

How we work

- We are direct with each other. We give and take feedback without making it personal.
- We care more about solving the problem than about who caused it.
- We would rather you ask when something looks wrong than quietly work around it.
- Small company, short decision path — your work is in front of clients and leadership every week.

📌 NetSuite Architect (Canada)
🏢 NetDynamic Consulting
📍 Canada