LCM Informatique is hiring a Training Specialist to support and train users on dealership software in the powersports industry. This full-time role will engage with clients both online and on-site. As a Training Specialist, you will be essential in assisting clients with their understanding of the software. You will provide training, onboarding support, and troubleshooting assistance to ensure their success. A background in related fields such as RV or automotive will be beneficial.

Key Responsibilities
Offer customer support via email, phone, and web meetings Conduct comprehensive training for clients on the software Facilitate onboarding and transition to go-live Ensure user comprehension and satisfaction with the software Build rapport with customers throughout the training process

Requirements:
Experience with LAUTOPAK, NEWGEN2.0, or LARS software Knowledge gained from sales, service, or parts roles Must be bilingual in English and French Available for full time hours, Monday to Friday Excellent communication and interpersonal skills Bring your expertise in training and customer engagement to enrich LCM Informatique's software experience for clients.

📌 LCM Informatique Training Specialist (Canada)
🏢 Lautopak
📍 Canada