Property Services Coordinator 12 month fixed term contract, 35 hours per week, Monday – Friday 9am to 5pm It's this belief that drives everything we do and inspires us to go above and beyond for our customers. We pride ourselves in understanding their needs and delivering the best customer service, every time. We're on a journey of transformation, finding new ways to support our customers
- and our people. Help Us Provide Safe, Healthy Homes for Everyone We're looking for someone who enjoys working with data, managing processes end‐to‐end, and contributing to services that make a real difference. If you're confident with Excel, naturally organised, and motivated by helping others – we'd love to hear from you. Our focus on damp and mould has increased significantly following Awaab's Law, and we're committed to providing homes that are secure, healthy, and comfortable for every customer. As our Property Services Coordinator, you will: Oversee cases from start to finish, helping the team stay on top of priorities and deadlines Work confidently with Excel, using data to produce meaningful reports and highlight trends Collaborate closely with Building Services Managers and colleagues across the organisation Liaise with contractors to coordinate, schedule and obtain updates on repairs, ensuring working is completed inline with target dates Provide supportive customer contact, including follow‐up calls and updates Help improve the way we work, identifying opportunities to strengthen processes and communication Contribute to service improvements that support healthier homes and positive customer experiences The spot salary for this post is £28,959 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary. Have good working knowledge of Excel and enjoy working with data Are organised, curious,



and comfortable managing tasks from beginning to end The ability to prioritise in a busy environment while supporting others Communicate clearly and respectfully with customers and colleagues Enjoy problem‐solving and continuous improvement Care about delivering a fair, consistent and positive service for everyone Stage 1: A call with the hiring manager. Stage 2: A behavioural and scenario-based interview focused on how you apply your knowledge to real‐life situations, as well as a computer based excel assessment. You'll be asked to complete a Customer Service Questionnaire in advance. WC 16th November at our Peterborough office. Generous time off – 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more. Health & wellbeing support – Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about. Financial perks – Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further. Future-focused benefits – Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind. Family-friendly policies – Enhanced parental leave, flexible working options, and support for work-life balance. Career development – From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more – we'll help you grow and succeed. We're Committed to Inclusion We believe diversity makes us stronger and we're committed to creating a place where everyone feels valued, respected, and able to thrive. Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know – we'll make it happen. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. Location Peterborough, Hybrid working with 2-3 days a week in the office Organization Accent Housing

Job Type
Fixed Term Contract
- 12mths

📌 Property Services Coordinator (Canada)
🏢 Housing Diversity Network
📍 Canada