Overview:
We are seeking a dedicated and organized Dental Receptionist to join our team. As the first point of contact for patients, you will play a vital role in ensuring a smooth, professional, and welcoming experience. This position involves managing front desk activities, coordinating appointments, and supporting administrative operations. A friendly demeanor, excellent communication skills, and familiarity with dental terminology are essential to thrive in this role.

Key Responsibilities:

- Greet patients warmly upon arrival and assist with check-in procedures
- Efficiently schedule, confirm, and manage appointments for dental providers
- Answer incoming calls, respond to inquiries, and provide accurate information about our services
- Maintain and update patient records using the Maxident electronic medical records (EMR) system
- Verify insurance details and assist with accurate billing and payment processing
- Support day-to-day administrative tasks including filing, data entry, and supply inventory management
- Work collaboratively with the dental team to ensure a seamless patient experience




- Stay informed about office protocols and dental terminology to effectively support patient needs

Qualifications:

- Prior experience in a dental or medical office setting is preferred
- Proficiency with Maxident EMR software is highly desirable
- Ability to speak Filipino is considered a strong asset
- Familiarity with front desk operations and multi-line phone systems
- Solid attention to detail with excellent organizational and administrative skills
- Clear and professional communication, both verbal and written
- Ability to thrive in a fast-paced environment while maintaining professionalism and empathy
- Knowledge of dental terminology and office workflow is strongly preferred

Why Join Us?
Join a supportive and collaborative team committed to delivering exceptional patient care. As a Dental Receptionist, you’ll be a key part of creating a warm and efficient environment for both patients and staff.

Job Types: Full-time, Part-time

Pay: From $26.00 per hour

Benefits:

- On-site parking

Work Location: In person

📌 Dental Receptionist (Hamilton)
🏢 Dentistry at Fennell and Ottawa
📍 Hamilton