Job Summary
We are seeking a dynamic and experienced Shift Manager to oversee daily operations within our restaurant or hospitality establishment. The ideal candidate will possess strong leadership skills, extensive food industry knowledge, and a passion for delivering exceptional customer service. As a Shift Manager, you will be responsible for supervising staff, ensuring food safety standards, managing customer interactions, and maintaining a smooth workflow during your shift.

Duties

- Supervise and coordinate daily restaurant or food service operations to ensure efficiency and quality standards are met.
- Lead and motivate team members, including interviewing, training, and evaluating staff performance.
- Oversee food preparation and cooking processes to maintain high-quality food safety and presentation standards.
- Manage cash handling and POS transactions using Micros POS or similar systems accurately.
- Ensure compliance with food safety regulations, sanitation standards, and health codes.
- Handle customer inquiries, resolve complaints promptly, and ensure an excellent dining experience.
- Monitor inventory levels, assist with ordering supplies, and manage kitchen and dining area cleanliness.
- Support team management by scheduling shifts, delegating tasks, and maintaining a positive work environment.




- Assist in restaurant management duties such as opening/closing procedures and reporting operational issues.

Requirements

- Proven supervising or team management experience in the food service or hospitality industry.
- Strong knowledge of food preparation, cooking techniques, and food handling safety protocols.
- Experience with POS systems such as Micros POS; cash handling skills required.
- Background in restaurant management or related hospitality roles preferred.
- Excellent customer service skills with the ability to handle challenging situations professionally.
- Leadership qualities with experience in interviewing, training, and developing staff members.
- Familiarity with food safety standards and regulations within the food industry.
- Ability to work flexible hours including evenings, weekends, and holidays as needed. This role offers an exciting opportunity for motivated individuals to lead a team within a fast-paced environment while ensuring operational excellence and outstanding guest experiences.

Pay: $19.00-$19.50 per hour

Perks:

- Discounted or free food
- Flexible schedule
- On-site parking
- Store discount

Experience:

- Shift management: 2 years (preferred)

Location:

- Greater Sudbury, ON P3A 2T2 (required)

Work Location: In person

📌 Shift Manager (Sudbury)
🏢 Popeyes Louisiana Kitchen
📍 Sudbury