Position: Zoo Lights Food and Beverage Staff Seasonal

Department: Food and Beverage

Reports to: Food and Beverage Supervisor or Manager

Rate: $18.25 +tips

Position Overview:

Help make Zoo Lights a warm and welcoming experience through friendly, efficient food and beverage service. This role includes preparing and serving alcoholic and non-alcoholic drinks, processing sales and maintaining clean service areas. Applicants must be 19 years of age or older and hold valid Serving It Right certification.

Key Responsibilities:

· Welcome guests, explain menu options and prepare and serve drinks according to recipes and service standards.

· Check identification in accordance with B.C. requirements and zoo procedures before serving alcohol.

· Monitor for signs of intoxication, prevent service to minors and refuse or stop service when required; involve the supervisor promptly.

· Follow liquor license or event permit conditions, approved service hours and designated service-area rules.

· Process sales accurately using point-of-sale systems and follow cash-handling procedures.

· Assist with food service, restocking and opening and closing tasks; keep counters, equipment and utensils clean and sanitized.

· Follow food safety, workplace safety and incident-reporting procedures and communicate guest or service concerns promptly.

Qualifications:

· Must be 19 years of age or older.

· Valid Serving It Right certification is required before beginning work involving alcohol service.

· Friendly communication, sound judgment and confidence applying responsible service procedures.

· Reliable, organized and able to work efficiently as part of a team during busy periods.

· Food and beverage, bartending, customer service or POS experience is an asset. FOODSAFE Level 1 certification is an asset.

Scheduling & Availability:

Event dates: Nov 26- Jan10





Zoo Lights operates from 5:00–9:00 p.m. Depending on the assignment, shifts may begin at 4:00 p.m. and finish at 9:30 p.m. for preparation and closing. Evening, weekend and holiday availability is required. Shift lengths vary by role. Evening, weekend and holiday availability is required. Training shifts prior to event may be required. Event end date may be extended Hours vary by event needs and assignment.

Working Conditions:

Work may take place at outdoor huts or other service locations in cold or wet weather and involves extended standing, repetitive drink preparation, cleaning and moving supplies. Other related duties may be assigned.

Physical Demands:

Lifting of supplies and materials. Sitting, standing, kneeling for extended periods. Must be physically able to participate in training sessions, presentations, and meetings.

Sensory Demands:

Frequent loud noise from construction activities, mechanical equipment, and animal vocalizations. Exposure to strong scents from animals and chemical products.

Environmental Conditions:

Outdoor elements. Extreme summer and/or winter conditions and temperatures. Contact with plant and animal material which may cause allergic reactions.

The above listed tasks are the responsibilities of all Zoo Lights and Events Maintenance Staff employed by the GVZ. Maintenance General Labourers are not limited to the tasks listed above and may be required to perform additional tasks as assigned by the management team.

How to Apply:

Email your resume and availability to [email protected] with the subject line “Zoo Lights Food and Beverage Staff”. Include your available days, earliest start time, latest finish time, and any dates you cannot work during the event period. Confirm that you are 19 or older and include your Serving It Right certification status.

Pay: $18.25 per hour

Benefits:

- Discounted or free food
- Versatile schedule
- On-site parking

Work Location: In person

📌 Zoo Lights Food & Beverage Staff (Aldergrove)
🏢 Greater Vancouver Zoo
📍 Aldergrove