Business & Systems Consultant:
On behalf of our financial services client, Procom is searching for a Business & Systems Consultant for a 12-month role. This position is remote with the location in Toronto, Ontario, Canada.

Business & Systems Consultant - Job Description:
The Business & Systems Consultant bridges business and technology to shape initiatives from pre-discovery through delivery. The role involves engaging business sponsors, uncovering root problems, clarifying objectives, and guiding solution decisions, even when information is limited and the path forward is ambiguous.

Business & Systems Consultant - Responsibilities:

- Lead pre-discovery and problem-framing with business sponsors to clarify needs, objectives, root causes, capabilities, and roadmaps.
- Lead Lean UX sessions and discovery workshops; assess current and future states, identify gaps, gather requirements, and align scope and work plans.
- Assess change impacts on systems, processes, procedures, and clients; manage risks, issues, and cross-team dependencies.
- Create and maintain requirements, epics, user stories, data mappings, and project artifacts.
- Support business on the roll-out of what has been developed with a focus on end-to-end validation.
- Manage business and technology stakeholders, including AVP-level leaders and above.
- Lead cross-team solution, technical, and feasibility discussions; identify required technology teams.
- Coordinate cross-functional planning, cost gathering, estimates, and timelines.




- Compare solution options, costs, feasibility, and trade-offs, and recommend a suitable approach.

Business & Systems Consultant - Mandatory Skills:

- Knowledge of business and technology platforms or ability to learn digital products.
- Experience with client-facing technologies and legacy-to-modern system transformations.
- Strong understanding of privacy, compliance, controls, and security.
- Clear communication and executive presentation skills.
- Experience with data and integration modeling, business case development, and modeling.
- Creative problem-solving in ambiguous, changing environments.
- Ability to lead Lean UX sessions and discovery workshops.

Business & Systems Consultant – Nice-to-Have Skills:

- Familiarity with financial services.
- Customer-facing operations experience.
- Bilingualism.
- Up-to-date Web, Data Engineering, and Digital skillsets.
- Experience managing risks, issues, and dependencies.

Business & Systems Consultant – Assignment Length:
This is a 12-month contract with the possibility of an extension.

Business & Systems Consultant - Start Date:
ASAP.

Business & Systems Consultant - Assignment Location:
Toronto, Ontario, Canada. Work arrangement is flexible - Remote.

This posting is for an existing vacancy.

This employer uses both human and technology-assisted tools to support candidate screening and assessment. Final hiring decisions are made by people.

📌 Business & Systems Consultant (Ontario)
🏢 Procom
📍 Ontario