We are seeking an experienced, organized, and compassionate Medical Office Assistant to become an integral part of our practice. Our clinic is dedicated to women’s health, providing specialized urogynecologic care to support women’s pelvic floor health and quality of life. The successful candidate will work primarily with one of our urogynecologists, while also being part of a collaborative two-physician practice, and take an active role in coordinating patient care, clinic operations, and surgical scheduling.

Key Responsibilities

- Patient reception, telephone and electronic communication
- Managing clinic flow and patient room turnover
- Managing referrals, waitlists, faxes, EMR documentation, and shredding
- Appointment scheduling and providing requisitions and patient handouts
- Coordinating clinic schedules around on-call commitments, OR schedules, vacation, other physician responsibilities and learners
- Booking surgical cases, internal medicine and anesthetic consults, and cystoscopy
- Coordinating with hospital staff, referring and assisting physicians, and other healthcare providers
- Supporting efficient clinic flow and identifying opportunities to improve office systems.
- Ensuring lab pick up
- Inventory and purchase of office equipment
- Autoclaving
- Maintaining a professional, compassionate, and confidential environment for patients
- May involve billing, processing non-insured product or service payments

The Ideal Candidate

We are looking for someone who is:

- Highly organized, detail-oriented, and dependable




- Warm, professional, and compassionate with patients
- Comfortable managing multiple priorities and changing schedules
- Proactive and able to work independently
- An excellent communicator with strong computer and EMR skills
- Able to run a full clinic and organize and prioritize multiple tasks and work roles
- Experienced in a medical office or specialty surgical practice, but also open to early career individuals and/or those with transferable experience and skills
- Engaged in continuous practice improvement, open to feedback and keen to acquire new knowledge and skills

Experience with surgical scheduling, OR booking, specialist referrals, or managing physician waitlists is highly desirable. Experience in urogynecology, gynecology, urology, or another surgical specialty would be an asset.

Compensation

$32–$35/hour, commensurate with experience and qualifications. Opportunities for performance-based increases and/or additional benefits may be available.

This is an opportunity to become an key part of a small, specialized, patient-centred practice where initiative, professionalism, and attention to detail are highly valued.

Please submit your resume and a brief cover letter outlining your relevant experience and interest in the position to: [email protected]; with email subject “Application for MOA Position”

Pay: $32.00-$35.00 per hour

Expected hours: 35.0 – 40.0 per week

Work Location: Hybrid remote in North Saanich, BC

📌 Full-time Medical Office Assistant – Urogynecology (North Saanich)
🏢 CRX Industries
📍 North Saanich