Onsite Parking Representative/Parking Ambassador

About clickn’park

We are a cloud-based parking management company based in Montreal, QC. At clicknpark, we provide clients with enhanced technologies to manage their parking facilities while delivering a seamless parking experience to customers. Our work is contributing to shaping the future of mobility, transportation, and real estate as we enter the era of the “connected city”.

What You'll Do

Reporting to the Client Relations Manager, the Onsite Parking Representative is responsible for the care and management of parkades, including conducting daily walkthroughs, overseeing parkade maintenance, and managing tenant relationships. The OPR ensures that the parkades are maintained to a high standard and that tenant concerns are addressed promptly and effectively. This is an onsite position with no remote work option available.

What We Want from You

- Customer Engagement: Foster strong tenant relationships by being responsive to their needs, swiftly resolving issues, and ensuring their satisfaction with our services
- Parkade Management: Take ownership of the day-to-day management of parkades, including conducting inspections, coordinating maintenance, and ensuring the facility is always in top condition
- Company Representation: Serve as the face of the company, handling guest interactions with professionalism, efficiently managing transactions, and clearly communicating our policies and guidelines
- Technical Proficiency: Utilize your tech-savvy nature to maintain data accuracy,



ensuring all relevant information is accurately documented and processed
- Maintenance and Troubleshooting: Oversee general facility upkeep, including troubleshooting equipment issues and performing routine preventative maintenance to ensure smooth operations
- Safety Commitment: Maintain a safe environment by rigorously adhering to and enforcing safety protocols for both tenants and visitors
- Collaboration and Independence: Showcase your ability to work both autonomously and as a key team player, partnering effectively with clients, operations, property management, and security personnel to achieve facility objectives
- Effective Communication: Lead biweekly/monthly meetings to foster explicit communication, build trust, and ensure alignment among all stakeholders
- Physical Readiness: Be physically prepared to work in various weather conditions and handle lifting requirements of up to 30 lbs as needed
- Additional Contributions: Be ready to take on extra projects and responsibilities, contributing to the continuous improvement and success of the facility

Education/Experience

- Relevant experience in property management and/or parking management is required
- Familiarity with parking systems and equipment, is beneficial




- Minimum of 5 years of Customer service and relationship experience
- Comfortable working in fast-paced environments with high foot traffic
- Proficient in Google Suite of products and industry-specific software
- Previous roles in the parking industry, particularly those involving operations and tenant management, are a significant advantage
- Strong work ethic, reliability, and professionalism in all aspects of the role
- Excellent verbal and written communication skills

Physical Demands

- Work involves indoor activities, including walking, sitting, and standing for extended periods, with some tasks requiring standing for long durations
- Capable of lifting up to 30 lbs when necessary to assist with equipment or supplies

Working Conditions

- Work is primarily conducted indoors but may also require completing tasks in parkades, which are subject to weather conditions. Flexibility to adapt to varying environments throughout the shift is essential

Number of positions available: 1

Position available: Immediately

Location: Downtown Calgary

Hours: Full Time

Job Type: Full-time

Pay: $55,000.00-$60,000.00 per year

Benefits:

- On-site parking

Application question(s):

- Do you have SaaS experience?
- Can you reliably commute to downtown Calgary and work anytime between 6am and 9pm?

Education:

- Secondary School (required)

Experience:

- Property management or Parking Management : 3 years (required)

Location:

- Calgary, AB (preferred)

Work Location: In person

📌 Onsite Parking Representative/Parking Ambassador (Calgary)
🏢 clicknpark
📍 Calgary