The Senior Product Manager is responsible for leading product planning and execution throughout the product lifecycle, ensuring alignment with company strategy and customer needs. This role demands deep expertise in managing digital or IT transformation projects, driving product vision, and collaborating closely with cross-functional teams to deliver user-centric products efficiently.
Responsibilities:
- Gather and prioritize product and customer requirements to define product vision.
- Ensure product alignment with overall company strategy and goals.
- Identify product gaps, generate ideas to grow market share, and improve customer experience.
- Create internal and external buy-in for the product vision.
- Develop product pricing and positioning strategies.
- Translate product strategy into detailed requirements and prototypes.
- Scope and prioritize activities based on business and customer impact.
- Collaborate with engineering teams to deliver products with quick time-to-market and optimal resources.
- Drive product launches, coordinating with PR, executives, and product teams.
- Evaluate promotional plans for consistency with product strategy and messaging.
- Act as a product evangelist to build awareness and understanding.
- Engage with customers to solicit feedback on products and services.
Required Skills:
- 5+ years of product management experience in IT or digital services.
- Proven leadership in large-scale digital or IT transformation projects.
- Hands-on experience with Agile delivery, Scrum, and Lean product development.
- Ability to build and maintain a product roadmap aligned with business priorities.
- Experience defining and tracking key performance indicators (KPIs) for product success.
- Solid skills in translating business needs into actionable requirements and user stories.
- Expertise in backlog management, prioritization techniques, and release planning.
- Excellent communication and facilitation skills across all stakeholder levels.
- Experience leading product demos, roadmapping sessions, and stakeholder updates.
Desired Skills:
- Prior experience in the Ontario Public Service (OPS) or other public sector environments.
- Knowledge of OPS IT project and architectural governance.
- Familiarity with OPS Digital, accessibility, and cybersecurity standards.
- Experience working with external third parties for partnerships and licensing.
- Experience running beta and pilot programs with early-stage products.
- Client relationship management experience.
Rated Criteria:
- Product Management Experience and Leadership - 40 Points
- Technical Skills and Agile Delivery Expertise - 35 Points
- Communication and Stakeholder Engagement - 20 Points
- Public Sector Knowledge and Compliance - 5 Points
Total: 100 Points Deliverables:
- Comprehensive product roadmaps aligned with strategic business objectives.
- Detailed product requirements documents (PRDs) and market requirements documents (MRDs).
- Prioritized product backlogs and release plans.
- Effective product launch plans and promotional strategies.
- Regular stakeholder updates, demos, and feedback reports.
- Validated product vision and strategy documentation.
Must Haves:
- Minimum 5 years of product management experience in IT or digital services.
- Proven track record leading large-scale digital or IT transformation projects.
- Hands-on experience with Agile, Scrum, and Lean product development methodologies.
- Strong ability to build and maintain product roadmaps aligned with business priorities.
- Availability for 5 days onsite as required.