Job Description

Join our team in Sault Ste Marie, Canada, as a 2026 Seasonal Customer Experience Representative! This is a fixed-term seasonal position where you'll play a vital role in creating authentic and memorable experiences for our customers. You'll be the friendly face on our sales floor, helping to cultivate a warm, welcoming environment while supporting daily store operations. Your enthusiasm, attention to detail, and genuine commitment to customer satisfaction will directly contribute to our mission of delivering exceptional service and building lasting customer relationships.

- Engage warmly with customers on the sales floor, understanding their needs and curating personalized product recommendations
- Support daily store operations, including inventory cycle counts, stock replenishment, product returns, shelving, and processing incoming merchandise
- Create visually appealing and stimulating store displays using merchandising standards to enhance the customer experience




- Maintain a clean, organized, and welcoming store environment that reflects our brand values
- Demonstrate product knowledge and share compelling stories that connect customers to our brand
- Respond promptly and professionally to customer feedback and inquiries
- Collaborate with team members and leadership to identify opportunities for improving both employee and customer experiences
- Contribute actively to a safe and healthy work workplace by prioritizing health and safety protocols
- Maintain flexibility and adaptability when assigned to various store areas and tasks
- Take ownership of personal development and provide constructive feedback to colleagues and the leadership team
- Work assigned shifts, which may include early mornings, evenings, weekends, and holidays as required

📌 Seasonal Customer Experience Representative (Sault Ste. Marie)
🏢 Indigo Books & Music
📍 Sault Ste. Marie