Job Description

Six Month Contract

Schedule: Monday to Friday (8 hours per day). Must be able to work 3 alternating shifts: Main shift is 6am-2pm and occasional shifts would be 7am-3pm or 8am-4pm.

Responsibilities:

- Receive and process customer requests for services
- Prepare and provide customers with reports, certificates, and documents for the services performed by SGS personnel.
- Check work instructions, method code, reporting, pricing and invoicing instructions with respect to sales quotations, client instructions and client profile information.
- Maintain filing system.
- Receive and validate supplier invoices, assign codes and prepare payment requisitions; maintain payable and receivable accounting files.
- Monitor accounts receivable and communicate with customers to collect unpaid account balances when required




- Prepare and maintain complete and accurate customer files for services performed to facilitate inquiries, support customer invoicing and vendor payables, and to ensure compliance with both internal/external audit requirements
- Maintain job order records and filing systems
- Schedule employees for inspections (i.e. train supervisions, audits) as necessary
- Receive, inspect, sort, and label client samples; log-in samples to the SGS system, prepare labels and dispatch the samples to Sub-contract samples to other SGS laboratories or external non-SGS laboratories as appropriate and maintain the sub-contract documents.

📌 Customer Service Representative (6 Month Contract) (Vancouver)
🏢 SGS
📍 Vancouver