Who we are Fairstone Bank and its family of brands are united in delivering innovative, accessible and reliable financial solutions that enable Canadians to reach their goals. In 2024, Home Trust Company, Home Bank and Oaken Financial became part of the Fairstone Bank family of brands, alongside Fairstone, EdenPark and Fig. Together, we are the leading alternative lending bank in Canada. With a diverse suite of products-residential and commercial mortgages, consumer deposits and GICs, credit cards, retail and automobile financing, personal loans and digital lending,

we offer
financial solutions tailored to all Canadians, including newcomers, small-business owners, smart investors and savvy consumers. This role is responsible for driving business growth and delivering exceptional customer experience.

Key responsibilities
include generating revenue by offering lending solutions, increasing sales of cash advances, insurance, and optional products, supporting digital and strategic initiatives, and managing early-stage delinquent accounts. The role also focuses on building strong customer relationships, identifying and addressing customer financial needs, supporting process improvements and strategic initiatives, and assisting the Branch Network in delivering effective customer service. Understanding customer needs to recommend the right financial solutions Building strong relationships and earning trust through excellent service Performing credit assessments, processing payments, and managing overdue accounts High school diploma (post-secondary education in finance, sales, or business is an asset)



A customer-first mindset and a passion for delivering value Generous vacation based on your role, statutory holidays, plus 6 wellness days to prioritize your well-being. Comprehensive

Benefits:
Robust health and dental coverage through Manulife, as well as virtual healthcare through Dialogue. Group Retirement Savings Plan with up to 7% employer match. On-Site Fitness: Gym access at our London and Montreal offices. Education Assistance Program and Fairstone Academy for training and skill development. Parental leave top-up program to help you during life's big moments. If you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence. Time Type: Full time

Job Type
Permanent RECOGNIZED AS ONE OF MONTREAL'S TOP EMPLOYERS (2025) Fairstone Bank of Canada and its subsidiaries, including Fairstone Financial Inc. and Home Trust Company, deliver creative, accessible and reliable financial solutions that enable Canadians to reach their financial goals. Collectively,

we offer
residential and commercial mortgages, consumer deposits and GICs, retail and automobile financing, credit cards and digital lending, in addition to unsecured and secured personal loans online and at more than 255 branches coast to coast. With a long-established history, we are proud to be Canada's leading alternative lending bank.

📌 Digital Lending Specialist Level 1 (Canada)
🏢 Fairstone Bank
📍 Canada