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Healthcare of Ontario Pension Plan (HOOPP) Learning & career development opportunities Peer Support Worker – Evenings Clinical Service Hub Job Title: Peer Support Worker Employment Status: Part-Time, 19-month contract The Peer Support Worker for the Kenora Emergency Shelter is responsible for connecting and engaging people who access the overnight emergency shelter. The Peer Support Worker provides nonclinical services, information and referral, emotional support, goal setting and attainment, advocacy, role modeling and interpersonal skills with a focus on empowering patrons to make choices related to their life based on self-determination during the intake hours of the Kenora Emergency Shelter from 8:00 p.m.-Monday to Friday. The Peer Support Worker will be under the direct supervision of the Clinical Service Hub Team Lead and Chief Executive Officer of the Canadian Mental Health Association, Kenora Branch and will assist the Clinical Service Hub in follow-up that is required for patrons such as paperwork, relaying of appointments and notification of what is externally available to patrons for assistance with the ultimate goal of patrons staying at the Kenora Emergency Shelter to be as short as possible and moving people from needing shelter to being permanently housed. The Peer Support Worker will also assist as a liaison for paramedics and other emergency services during their shift to relay clinical information within the Canadian Mental Health Association Kenora Branch's clinical management system (EMHWare)



that would assist with navigating supports for the patrons to divert from the emergency department where appropriate as well as service restrictions to the Kenora Emergency Shelter. The Peer Support Worker will also assist with navigating supports for patrons and others attending the Kenora Emergency Shelter to the co-located onsite integrated care team services (HART Hub) that will consist of low barrier access to a range of services through case management and transition support, nursing, peer support, transportation support, crisis stabilization support, addiction services, land-based cultural care, connection and referral pathways to supportive housing support, and onsite administrative support. The Peer Support Worker is expected to work as a member of a team and is expected to participate in regular peer and team supervision when required, by the Clinical Service Hub Team Lead and Chief Executive Officer of the Canadian, Mental Health Association, Kenora Branch. Knowledge of issues related to poverty and homelessness Networking skills and outreach skills Ability to assess dynamic risk Assessment, case management, advocacy, counselling, and recording skills Understanding and applied knowledge of Recovery Model, Brief Therapy, Strengths Perspective, Harm Reduction, Psychosocial Rehabilitation & Housing First Activities of daily living,



problem solving skills and ability to teach and model these skills for clients Professionalism in the performance of duties Computer literacy Knowledge of issues related to poverty and homelessness Applied knowledge of the Recovery Model and Philosophy
- Peer support workers are uniquely positioned to support individuals in the process of recovery; supporting wellness and assuming individuals with mental illness have much to offer Training in Peer Support Work (Ex. Core Skills SHH/TEACH, Core Essentials OPDI, training by Centre for Excellence in Peer Support) Working knowledge of community resources and agencies Minimum of 1 year volunteer experience in an official peer support role Networking skills and outreach skills Professionalism in the performance of duties Computer literacy and recording skills Ability to adequately access public transportation Criminal Records Check Adherence to all policies and procedures of Canadian Mental Health Association, Kenora Branch Develop professional and supportive relationships with people accessing the overnight Kenora Emergency Shelter Assist in the development of individualized planning and strategies to support the achievement of housing goals and objectives for patrons as coordinated by the Clinical Service Hub Team Assist in the development of an integrated Recovery Plan in partnership with the identified integrated care team and strategies to support the achievement of goals and objectives of clients of the HART Hub as it relates Peer Support needs of those receiving services Providing on-going case management support to assess progress to ensure recovery plan outcomes are met or changed as needed with the Clinical Service Hub Team Make appropriate recommendations for supports and services of patrons Ensure clients are triaged to appropriate services that are co-located

📌 Peer Support Worker (Canada)
🏢 Canadian Mental Health Association
📍 Canada