Position Summary As a On-Call Personal Manager, PSW, Nurse and Rehab, you will oversee the delivery of client care for a community team. You will ensure high quality care is delivered by an engaged and experienced team. You will manage client, employee, and operational metrics to ensure team performance. You will support the team, drawing from the practical experience. You will bring, strong clinical, customer service, and technical skills. As a On-Call Personal Manager, PSW, Nurse and Rehab, you will oversee the delivery of client care for a community team. You will ensure high quality care is delivered by an engaged and experienced team. You will manage client, employee, and operational metrics to ensure team performance. You will support the team, drawing from the practical experience. You will bring, strong clinical, customer service, and technical skills. 5:00pm – 11:00pm weekdays Why join SE Health? Enjoy comprehensive benefits, pension, flexible pay options, car-loan support, housing solutions and exclusive staff perks. Flexibility & Belonging Thrive with hybrid work, flexible scheduling and a supportive, inclusive culture that puts people first. As a social enterprise, we support research into Senior’s Health and Aging. Purpose & Impact Join a national social enterprise where your voice matters. Every role helps advance health, spark innovation and strengthen communities across Canada. Growth That Meets Your Ambition Access tuition support, training and meaningful career pathways across a growing, future-focused organization. Respond to urgent and immediate action for staffing, scheduling, client, and operational issues requiring immediate action. Assist with coordination to replacement staffing and appropriate skill mix to meet service demands. Ensure timely communication and escalation of critical issues to senior leadership and external stakeholders Provide coaching, mentoring, and clinical support to multidisciplinary teams, including after-hours and weekends. Partner with Human Resources and operational leaders on performance management and legislative requirements. Oversee client care delivery and ensure care plans are assessed, updated, and implemented to support quality outcomes. Ensure continuity and consistency of care across assigned regions. Serve as a resource on clinical standards, policies, procedures, and evidence-based practice Quality Service Delivery Investigate and respond to urgent client, family, employee, and stakeholder complaints and incidents. Manage operational, occupational health and safety, and other risks requiring immediate attention. Document incidents, complaints, and risk management activities in organizational systems. Participate in root cause analysis and corrective action planning. Monitor service delivery for compliance with professional, regulatory, organizational, and health and safety requirements. Support quality assurance and client satisfaction initiatives while promoting accountability and continuous improvement A regulated health care professional RN ( Registered Nurse), holding a current skilled license, in good standing, to practice in Ontario A minimum of six (6) months community nursing experience preferred. Excellent computer skills/knowledge and familiarity with scheduling systems Willing and able to provide care for our clients, if required. Performance management experience is preferred. About SE Health SE Health is a not-for-profit social enterprise advancing health with heart. With 115+ years of impact, we bring hope, happiness and exceptional care to people and communities across Canada. We lead with empathy, dignity and purpose while building a future where everyone can realize their full health and well-being potential. If you require accommodations due to illness or disability, please contact Talent Acquisition at
[email protected] . At SE Health, we are committed to fostering a diverse, equitable, inclusive, and accessible workplace where everyone feels respected, valued, and empowered to contribute and succeed. The pay range is $69,000 to $87,000 annually, based on experience. #
📌 On-Call Manager- PSW, Nursing Manager and Rehab (Canada)
🏢 SE Health
📍 Canada