Admin Assistant/manager (Canada)

Admin Assistant/manager (Canada)

28 Oct
|
Mennonite Central Committee (MCC)
|
Canada

28 Oct

Mennonite Central Committee (MCC)

Canada

Thrift Assistant Manager, Elmira Ontario The Thrift Assistant Manager partners with the General Manager as part of the shop's Management Team, directly supervising staff and supporting the effective day-to-day operation of the thrift shop. The role oversees the flow of donated goods from receiving through retail sales, with a focus on staff leadership, efficient operations, customer service, and achievement of production and sales goals. Working alongside staff and volunteers, the Assistant Manager provides coaching, training and hands-on operational support to foster a welcoming, customer-centred shop environment. MCC is a charitable organization that partners with churches and community organizations worldwide to walk with people who are disadvantaged. MCC supports activities that provide emergency assistance, reduce poverty, and promote healthy communities, sustainable living and alternatives to violence. Salaried Employee -Full Time at 1 FTE Hours of work will include day, evening and Saturday shifts. Bachelor's degree or an equivalent combination of education, training and relevant experience, with 3 to 5 years of related experience. Demonstrated experience leading, supervising, training and developing staff in a fast-paced retail, warehouse or comparable operational environment. Demonstrated ability to manage competing priorities, resolve workplace issues and make sound operational decisions. Excellent written and verbal communication skills in English. Intermediate proficiency with Microsoft Office, including Excel, Outlook and Word, with the ability to learn recent systems and software.



Ability and availability to work non-standard hours, including evenings and Saturdays. Shop Operations & Performance Oversee the movement of donated goods from receiving through sorting, pricing, merchandising and retail sale, ensuring safe and efficient product flow and achievement of established production and sales goals. Work collaboratively with staff and volunteers to manage donation volumes, determine product acceptance and improve workroom and retail-floor efficiency. Oversee point-of-sale, product-tagging and cash-terminal processes, ensuring operational issues are appropriately addressed and documented. Partner with the General Manager to develop and monitor shop budgets and key performance indicators, including revenue, expenditures, trends and sales growth. Supervise, coach, train, evaluate and support staff, including co-op students and interns, fostering effective performance and development. Customer, Donor & Community Experience Foster welcoming and effective experiences for customers, donors and volunteers in alignment with MCCO Thrift Network guidelines and strategic priorities. Support shop events, tours, groups and other community-facing activities as required.



Represent MCC's mission and values through respectful interactions with customers, donors, volunteers, colleagues and community members. Health, Safety & Risk Management Maintain safe, clean work and retail environments and ensure operational practices align with applicable health and safety, risk-management, donation-handling, waste and recycling requirements. Provide staff and volunteers with appropriate health and safety direction and reinforce safe work practices. Identify and address operational risks and promote compliance with organisational policies and applicable legal requirements. Assist with special events and projects as needed. Participate in a local faith community, being willing to use your personal gifts within this community. Model nonviolent peacemaking through respectful daily interactions with staff and the public. Maintain a high level of integrity, reflecting Christian respect and Christ's unconditional love to those with whom you work, including colleagues, partner agencies, the homeless and the marginalized. Communicate MCC's values to customers, volunteers and donors. Group benefits package is employer-paid and includes supplemental medical/dental/vision, life insurance, AD&D;, global medical assistance, EAP and RRSP contributions matched
- starts on day one. LTD premiums are the responsibility of all permanent, salaried positions. MCC is an equal opportunity employer, committed to employment equity. MCC values diversity and invites all qualified candidates to apply.

📌 Admin Assistant/manager (Canada)
🏢 Mennonite Central Committee (MCC)
📍 Canada

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