Select how often (in days) to receive an alert: Halton Region is committed to fostering a diverse, inclusive, and equitable workplace that reflects the communities we serve. We value, welcome and respect the unique perspectives and contributions of all individuals. We encourage applications from Indigenous Peoples (First Nation, Métis, Inuit), Black and racialized persons, persons with disabilities, women, and members of the 2SLGBTQ+ community. Accommodations are available at any point upon request for candidates participating in the selection process. If you are looking for a role where you can lead a team towards the delivery of municipal infrastructure projects for the residents of Halton, we want to hear from you. Over the next 10 years, the Region will be investing over $5 billion in transportation, water and wastewater infrastructure. We are committed to delivering high quality infrastructure for the residents, businesses and visitors to Halton Region, and are looking for dedicated, forward thinking and enthusiastic individuals to join our Public Works team As an employer of choice, Halton Region recognizes the many benefits of hybrid work arrangements, including flexibility and improved work-life balance for our employees. This position is eligible for the Hybrid Work Program, with a minimum requirement of three (3) days per week onsite. Posting ID: 5570 Department: Public Works Division: Waste Management Pay Range: $116,735
- $145,914

Job Type
Permanent Hours of Work: 37.5 hours per week Work

Location:
Halton Waste Management Site
- 5400 Regional Road 25, Oakville Employee Group: MMSG Vacancy Status: This posting is for an existing vacancy Posting Date: October 26, 2026 Application Deadline: November 8,



2026 Please be advised that the results of this competition may be used to fill subsequent vacancies of the same position within the next 18 months. If you’re enthusiastic about the chance to work with Halton Region but don’t meet every qualification listed, we still encourage you to apply This position may be eligible for an underfill opportunity for candidates who do not meet every qualification. We’re always on the lookout for exceptional talent to join our team Job Summary Reporting to the Manager, Collection Operations, the Supervisor, Collection Operations for leading the day-to-day delivery of solid waste collection operations programs and services. The role provides direct supervision to operational staff and Works Clerks, oversees customer service delivery, complaint investigations, field service response, operational performance monitoring, by-law support activities, health and safety compliance. The position serves as the primary operational lead for collection service delivery and internal staff management. Duties & Responsibilities Operational Leadership
- Lead daily waste collection operations and service delivery.
- Ensure collection, transfer, and processing services comply with applicable legislation, regulations, and Environmental Compliance Approvals.
- Coordinate responses to service disruptions, operational issues, and emergencies.
- Lead on-road service monitoring, operational inspections, and field investigations.
- Monitor performance, identify trends,



and implement service improvements.
- Support the implementation of new programs, services, and operational initiatives.
- Recommend operational improvements, technologies, and best practices. Contract Management and Program Delivery
- Support the administration and performance management of waste collection, transfer, processing, and related service contracts.
- Monitor contractor compliance with service standards, regulatory requirements, contract obligations, and Environmental Compliance Approvals.
- Prepare performance reports and maintain contract documentation.
- Support the procurement, implementation, and renewal of contracts and service agreements.
- Assist with the planning and implementation of waste diversion and service enhancement initiatives.
- Provide oversight of assigned waste management facilities, including the HWMS Transfer Station and related contracted services, as assigned. Staff Leadership and Workforce Development
- Supervise Collection Operations staff, Works Clerks, students, temporary employees, and contracted support staff.
- Establish priorities, assign work, and monitor workloads.
- Provide coaching, training, and performance management.
- Conduct performance reviews and address employee relations matters.
- Support workforce planning, employee engagement, and staff development. Duties & Responsibilities (cont'd) Customer Service and Stakeholder Relations
- Manage service requests, investigations, escalated complaints, and claims.
- Coordinate the resolution of collection service issues and customer concerns.
- Ensure timely, effective, and customer-focused service.
- Monitor customer service trends and recommend improvements.
- Participate in public m

📌 Supervisor, Collection Operations (Oakville)
🏢 Halton Region
📍 Oakville