Lead print services at Staples Canada using customer engagement and graphic communications knowledge to guide store performance. Support customers and associates across print and service areas. As a Print & Services Supervisor, you lead a team while driving sales, customer experiences, and operational excellence. You guide associates in solutions, products, and services while building customer relationships. Your responsibilities include print production, customer-facing interactions, leadership, and training.

Key Responsibilities
Coach the store’s selling model and customer-first engagement Supervise print production and customer service interactions Execute flyers and promotional items to maximize sales Lead cash and print areas toward goals Train associates and encourage continuous development

Requirements:
Three-plus years of retail customer service experience Prior supervisory and coaching experience preferred One to two years in print communications Working knowledge of graphic design principles Computer and printing equipment technical proficiency Bring print operations, customer engagement, sales execution, and associate coaching expertise to Staples Canada’s store team. #J-18808-Ljbffr

📌 Customer Service and Sales Operations Leader (Ottawa)
🏢 Staples Canada
📍 Ottawa