We are currently seeking a Life Claim Administrator for our Affinity Life Claims teams. As a claim administrator, you will provide support to our adjudicators and internal partners to ensure timely claim processing and accurate claim set up. Prepare written correspondence to communicate and follow up on pending claims Correspond with Third Party Administrators as required for claims Set up claim lines for current TPA claims, mail claim packages as required 1-2+ years’ experience in claim administration or equivalent industry exposure ~ Office 365; including Excel, Outlook & Word ~ makes timely decisions, applies analytic/systematic reasoning to positively impact results, organizational performance and the customer experience ~ Strong analytical

skills:
evaluate conflicting information from various key sources in order to assess risk in making timely and effective decisions with appropriate Strong attention to detail when searching large databases or reading through documents Customer service oriented individual Continuous improvement mindset We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed,



sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. CAN, Ontario
- Full Time Remote Remote 39,225.00 CAD
- $65,375.00 CAD Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job‑related factors such as knowledge, skills, qualifications, experience, and education/training. com for the salary range for your location. Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short
- and long-term disability, life and AD&D; insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and

we offer
the full range of statutory leaves of absence. We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement. #

📌 Claims Examiner (Toronto)
🏢 Manulife
📍 Toronto