Coast & Country Primary Care (CCPC) is an accessible and inclusive consumer-directed care and primary health care provider, who delivers a diverse range of health and community programs and services across New South Wales. Providing services since 2001, we are a not-for-profit organisation that values people
- our team, the people we support and the wider community. Coast & Country Primary Care (CCPC) is an accessible and inclusive consumer-directed care and primary health care provider, who delivers a diverse range of health and community programs and services across New South Wales. Providing services since 2001, we are a not-for-profit organisation that values people
- our team, the people we support and the wider community. The Mental Health Intake Officer will be part of a multidisciplinary team providing Psychological Therapies for Underserviced Populations Program across Bathurst, Orange and surrounding region. This role will provide a responsive, consumer-centred first point of contact for mental health services by facilitating timely access, coordinated intake and referral processes, supporting consumer engagement, and ensuring seamless connections to appropriate internal and external supports. Serve as the first point of contact for consumers, carers, referrers and stakeholders, providing professional, responsive and consumer-centred service. Liaise effectively with General Practitioners (GPs), hospitals, Local Health District (LHD) services, community organisations and other referrers regarding referrals and service access. Support operation of the mental health phone line by responding to enquiries, providing information and directing consumers to appropriate services and supports.



Coordinate waitlist management activities, ensuring consumer records, referral information and service allocation data remain current and accurate. Maintain accurate, timely and confidential documentation, databases and administrative records in accordance with organisational policies and legislative requirements. Certificate III in Business Administration, Medical Administration, Community Services, Mental Health, Alcohol and Other Drugs, Peer Work, Psychosocial Support or equivalent experience. Minimum two years’ experience in health administration, intake, referral management, care navigation, community services or mental health service support. Experience managing a high volume of data entry work in a calm and efficient manner A valid Working with Children Check (WWCC) for paid employment to be obtained and maintained at your own expense. A Criminal Record Check (CRC) issued within the last 12 months that includes working with vulnerable groups. First Aid Certificate and CPR Certificate (obtained and maintained at your own expense) Full time is preferred; however, part-time and casual arrangements may be considered for the successful candidate. Sign-on Bonus: receive $1,000 on commencement and an additional $1,000 after 6 months of continuous employment. Laptop and mobile phone provided package up to $15,900 of your salary each FBT year, which can significantly reduce your taxable income and increase your take-home pay Salary Sacrifice Superannuation payments
- boost your retirement savings Flare Benefit perks with exclusive discounts and offers on groceries, restaurants, entertainment and travel. Wellness benefits including Employee Assistance Program (EAP)

📌 Mental Health Intake Officer (Bathurst)
🏢 Coastuntry Primary Care
📍 Bathurst