Process financial transactions and advise customers as a Customer Experience Associate with TD Canada Trust in Saint-Jean-Sur-Richelieu, Quebec. This position supports TD’s Personal & Commercial Banking business at the branch level. You will understand customer needs, recommend suitable banking solutions, and provide information about products and services. The role requires accurate administration, organization, planning, time management, and customer communication skills.
Key Responsibilities
Process deposits, withdrawals, and bill payments accurately Determine needs and recommend appropriate banking solutions Resolve concerns and escalate non-standard activities Promote banking solutions and complete timely business processes Provide clear, personal advice on banking processes
Requirements:
High School diploma and/or one year relevant experience Undergraduate degree or equivalent is an asset Knowledge of Word, Excel, Outlook, and internet Robust organizational, planning, and time management skills Calm, courteous verbal and written communication abilities Use transaction accuracy, customer insight, and banking knowledge to support positive experiences at TD Canada Trust. #J-18808-Ljbffr