IntouchCX seeks a Director of Operations to oversee end-to-end contact center operations, including hiring, training, quality control, reporting, performance optimization and partner services. The role requires a bold leader capable of delivering extraordinary results and managing cross-functional teams. The position is Calgary-based and requires relocation; the director will drive best practices, staffing plans and KPI-driven improvements across multiple campuses and client engagements.
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📌 Director of Operations (Edmonton)
🏢 Intouchcx
📍 Edmonton
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