The Regional Operations Manager is responsible for the effective management of the account Technicians and providing operational leadership to the portfolio. Specific responsibilities include but are not limited to: Driving team engagement to ensure achievement of all requirements, collaborating on process development and implementation, achieving service level agreements and maintaining compliance with all regulatory, safety and all other requirements. Manages a team of Technicians for the assigned regions. Responsible for people-oriented activities including but not limited to employee engagement, development and performance. management, hiring and retention, uniforms, certifications, training, and compensation recommendations. Ensures compliance with health and safety standards in the delivery of work through activities including but not limited to conducting regular toolbox talks, implementing safety training, providing protective equipment, reviewing and monitoring incidents. Provides technical support to Technicians. Provides coaching and mentorship as required to Technicians. Operations Management Manages work orders with a focus on cost control (OT, efficiency, etc.), Management of Technician time and expenses.



Deploys Technicians to projects and work orders and to ensure projects and work orders are completed on-time and meets all requirements. Monitors and drives team performance to ensure achievement of service level agreements and performance metrics. Provide support in absence of Regional Director. 5 to 10 years of trades operations work experience, with at least 5 years at the supervisory or management level. Community college diploma or equivalent training (e.g. In‑depth knowledge of applicable regulatory requirements and maintains current awareness. Technical expertise in one or more of skilled trades discipline – refrigeration, electrical, plumbing. Ability to lead and engage a team of skilled trades employees and drive performance to ensure all requirements are achieved. Skilled at managing a skilled trades operations and employees. Computer proficiency. Trade certification in one or more of the following would be considered an asset Journeyman level Refrigeration license. Journeyman level Electrical license. Journeyman level Plumbing license. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability. #

📌 Regional Operations Manager (Montreal)
🏢 BGIS
📍 Montreal