Operations Coordinator- NIGHT SHIFT (Toronto)

Operations Coordinator- NIGHT SHIFT (Toronto)

28 Oct
|
Tetra Trust
|
Toronto

28 Oct

Tetra Trust

Toronto

Tetra Digital Group is Canada’s leading institutional digital asset infrastructure provider, and right now, we’re at an inflection point five years in the making. As Canada’s first and only regulated digital asset custodian, we’ve built the institutional foundation the market now demands. We’re backed by Urbana Corporation, National Bank, ATB Financial, Wealthsimple, Purpose Unlimited, Shakepay, Shopify, and Coinbase Ventures — some of the most consequential names in Canadian finance and fintech. We operate two interconnected businesses: and CADD, a compliant on-chain payment rail backed 1:1 by Canadian dollars. In May 2026, we launched CADD — Canada’s first CAD-backed stablecoin issued by a regulated financial institution — following approval from Alberta Treasury Board and Finance. Canada clears roughly $424 billion every business day, and much of the retail payment infrastructure underneath it was designed in the 1980s. Batch windows. We’re the team replacing that with rails that settle continuously, programmatically, and under real regulatory oversight. When an exchange mints $5 million on a Friday afternoon, or a payments partner redeems at 11pm on a Sunday, the cash and the chain have to agree, to the cent, every time. This is a genuine ownership role, not a back-office queue. You’ll own how CADD gets minted, redeemed, reconciled, and reported — and you’ll do it inside a licensed trust company, which means your processes become audit evidence and client diligence answers. A reconciliation that gets read by an attester hits differently than one that gets read by nobody. The history of stablecoins that got reserves, redemptions, or reporting wrong is public, permanent, and instructive. We intend to stay out of it, and we’re hiring the person who helps guarantee that.



You’ll report to the Director of Operations, CADD and partner closely with our compliance, finance, legal, engineering, and partnerships leads. Reserves and reconciliation. Daily reconciliation between on-chain supply across every chain we’re live on, reserve account balances, and our internal ledger. Onboarding for the exchanges, fintechs, payment companies, and corporates who want direct mint and redeem access, with KYC, KYB, and AML done properly and quickly. You’ll help design maker-checker approvals, transaction limits, and freeze and blocklist procedures — including limits on your own authority. Operational risk and incident response. Mis-sent funds, a delayed wire, a congested chain, a partner bank down on a holiday. Reserve reports, attestation support, regulatory filings, and transaction monitoring evidence generated by the system instead of assembled by a human in a spreadsheet the night before it’s due. KPIs for mint and redeem turnaround, reconciliation breaks, onboarding time, and exceptions — reviewed often and actually acted on. As CADD volume grows, you’ll help hire, mentor, and lead the operations analysts who join you, with a culture of accountability from day one. 5+ years in payments, treasury, banking, or fintech operations, including ownership of processes where an error cost real money Wires, EFT, [Lynx], settlement timing,



and cut-offs — and what actually happens when a payment goes sideways Reconciliation as a craft. Onboarding, transaction monitoring, and escalation — not just knowing what the acronyms stand for A controlled mindset. Advanced spreadsheets at minimum, plus SQL, scripting, or workflow tools you’ve used to replace a manual process that other people now rely on You can explain a delayed redemption to a client, a bank, and a compliance officer without any of them feeling managed A bachelor’s degree in business, finance, operations management, or a related field, or equivalent experience If you’ve run payment or treasury operations at a bank, a payments processor, or a fintech that survived a real audit, you already have the harder half of this job. You’ve worked on stablecoin, e-money, or prepaid issuance, where every unit outstanding has to be backed by something real CAMS or a similar AML or financial crime certification You’ve been through a SOC 2 Type II, a reserve attestation, or a provincial regulatory examination and lived Comprehensive health, dental, and paramedical coverage $Hybrid Toronto or Calgary — at least 3 days a week in the office, with real flexibility around the rest Generous vacation, and the cultural expectation that you actually take it A front-row seat to Canada’s digital dollar — this is a rare prospect to be part of something that doesn’t exist yet But we’re also a licensed trust company issuing a regulated dollar, and some things genuinely cannot break. CADD moves 24/7, but wires don’t move on weekends or holidays. CADD went live in May 2026, and some of what exists was built to get live, not to scale. You’ll be building controls, not just throughput. Tetra is committed to building a diverse and inclusive team.

📌 Operations Coordinator- NIGHT SHIFT (Toronto)
🏢 Tetra Trust
📍 Toronto

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