Sobeys is full of exciting opportunities, and we are always looking for bright recent talent to join our team We currently have a full time opportunity for a Mobile Platform Specialist / Product Owner. We are seeking a Mobile Platform Specialist / Product Owner to support the ongoing development, optimization and operation of our customer-facing mobile applications. This role sits at the intersection of product, technology, customer experience and business operations, helping translate business and customer needs into high-quality mobile experiences. The successful candidate will work across multiple retail banners operating on a shared mobile platform and will partner closely with Engineering, UX/UI, Marketing, Loyalty, Analytics, Operations and other business stakeholders. This is a hands‑on product role requiring someone who can move comfortably between strategic priorities and day‑to‑day delivery
- from defining requirements and prioritizing the backlog to supporting releases, analyzing customer feedback and identifying opportunities to continuously improve the mobile experience. Support product ownership across customer-facing mobile applications operating on a shared mobile platform. Maintain, refine and prioritize the product backlog based on customer needs, business priorities, technical requirements and platform strategy. Translate business requirements and customer needs into clear user stories, acceptance criteria and functional requirements. Participate in Agile ceremonies including backlog refinement, sprint planning, reviews and retrospectives. Partner with Product, Engineering and UX/UI teams to evaluate solutions and make informed scope and prioritization decisions. Coordinate with Engineering, QA and business stakeholders throughout the mobile development and release lifecycle.



Support feature validation, regression testing, release readiness and post‑release monitoring. Identify, investigate and help prioritize production defects, usability issues and performance concerns. Coordinate issue resolution across technical and business teams and communicate impacts and status to stakeholders. Support iOS and Android application releases and ensure adherence to relevant App Store and Google Play requirements and best practices. Customer Experience & Analytics Use analytics, customer feedback, app ratings/reviews and performance data to identify opportunities for improvement. Define and monitor KPIs associated with mobile features, engagement, adoption, stability and customer experience. Partner with analytics teams to improve measurement and understanding of customer journeys within the mobile experience. Support experimentation, testing and continuous optimization of mobile experiences. App Store & Customer Feedback Management Coordinate release notes, store metadata, screenshots, promotional content and other store assets with appropriate stakeholders. Monitor app ratings, reviews and customer sentiment to identify recurring issues and opportunities. Ensure customer feedback is appropriately categorized, communicated and incorporated into product decisions. Partner with Engineering, UX/UI, Marketing, Loyalty, Analytics, Customer Care, Operations and other teams to deliver mobile initiatives.



Facilitate conversations between technical and non‑technical stakeholders and communicate requirements, dependencies, risks and decisions clearly. Help define vendor requirements, workflows, deliverables and success measures. Monitor vendor performance and service value. Support vendor evaluations and provide recommendations based on capability, performance, cost and business value. Product Strategy & Continuous Improvement Conduct competitive and market research to identify emerging mobile retail capabilities, customer expectations and industry trends. Contribute to roadmap planning and longer‑term mobile platform strategy. Champion a customer‑first approach while balancing business value, technical feasibility and platform sustainability. Experience 3+ years of experience in mobile product ownership, digital product management, business analysis, platform management or a related role. Experience working with customer-facing digital products, preferably mobile applications. Experience working in an Agile product development environment. Experience collaborating with software engineering, QA, UX/UI and business teams. Retail, grocery, e‑commerce, loyalty or other high‑volume consumer digital experience is considered an asset. Technical & Product Knowledge Strong understanding of mobile application development and product delivery concepts. Familiarity with iOS and Android application ecosystems and release processes. Experience with Jira or similar Agile/product management tools. Familiarity with mobile analytics and customer‑experience measurement platforms. Direct software development experience is not required, but the successful candidate should be comfortable working with technical teams and disc

📌 Mobile Platform Specialist (Mississauga)
🏢 Sobeys
📍 Mississauga