For consideration outside this timeframe, individuals should talk to their manager and People Business Partner. Please be sure to read the our Internal Mobility Program Policy here . Our virtual hiring and onboarding experience makes it easy to join us and start making an impact from anywhere. If you’re ready to make a global impact, help scale unique products across Coursera + Udemy and grow your career. Coursera + Udemy lets you choose the best way to work, whether it’s from home, an office, or a collaboration space. If you’re ready to make a global impact, help scale unique products across Coursera + Udemy and grow your career. The Global Skills & Credentials organization is seeking a Senior Content Business Analyst to strengthen how we evaluate and improve the performance of our educational content. In this role, you’ll transform complex data into clear insights and strategic recommendations that inform executive decision-making and contribute directly to the growth and efficiency of our content portfolio.
You’ll partner closely with finance, data science, data engineering, revenue operations, content strategy, and other cross-functional teams to analyze performance at both the individual course and portfolio levels. The best candidates are analytical, resourceful problem-solvers who can uncover meaningful trends, resolve complex data challenges, and communicate a compelling story that drives action. Business Analytics: Translating complex content, learner, operational, and financial data into actionable business insights and strategic recommendations. Performance Measurement: Developing and monitoring meaningful KPIs that accurately reflect content performance, learner engagement, and progress against company-level objectives. Turning data and trends into polished, compelling presentations that enable cross-functional and executive audiences to make informed decisions.



Use advanced content analytics to answer critical business questions and guide strategic decisions related to content performance, learner engagement, and portfolio growth. Investigate and resolve legacy data challenges to unlock new analyses, reporting capabilities, and deeper views of content performance. Partner closely with finance, content strategy, revenue operations, data science, data engineering, and other cross-functional teams to connect data insights with financial and operational priorities. Leverage generative AI tools to automate and improve data analysis processes, making reporting and insight generation more effective and effective. 5+ years of experience in business analysis, analytics, or a related discipline, preferably within a technology or education-focused environment. Proficiency with data analysis and visualization tools. Strong presentation and communication skills, with the ability to translate complex data into clear, actionable recommendations. Experience using generative AI technologies to improve or automate data analysis processes. Experience working cross-functionally with teams such as finance, strategy, operations, data science, or data engineering. Strong problem-solving skills and the ability to manage multiple projects and priorities simultaneously. Experience with business intelligence tools, Salesforce, spreadsheets, statistical software, and SQL. Experience in educational technology or a related field. Advanced degree in business, analytics, or a related field. Coursera offers competitive pay and fair compensation practices across all regions. Actual compensation will depend on factors such as experience, education, transferable skills, business needs, and location. This range may be adjusted over time and may include eligibility for variable pay, equity, and comprehensive benefits. Based on business needs, this opportunity may remain posted beyond or closed before the anticipated application window. Coursera is an Equal Opportunity Employer committed to building a welcoming and inclusive workplace.

📌 Senior Content Business Analyst (Toronto)
🏢 Cousera Internal Rehire Job Board
📍 Toronto