For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations. For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations. Though

we offer
competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. The Product Management team is responsible for executing product strategy, prioritizing and aligning roadmaps, and for researching and defining enhancements and upgrades to Global Relay products and services. They ensure our services solve significant and urgent market problems Global Relay requires an experienced Technical Product Manager (“TPM”) to assume ownership of Global Relay’s OAuth solution and contribute to the Identity and Access Management product line (“IAM”). In this role you will be the bridge for a small, highly focused, cross-functional agile team and the rest of the TPMs, Product Management and stakeholders to deliver on the product roadmap,



and to drive new products and features through the development process. Working with Product Management, the TPM will define detailed business requirements, user stories, and acceptance criteria for specific features, and collaborate with their Team Leads, Architects, and UI/UX to ensure high quality designs are produced. TPMs will also attend daily stand‑ups, refine their team’s backlog, plan sprints, accept completed stories, monitor progress, report status, and be involved in key release activities including documentation and training. Working closely with our Vancouver, Kelowna and London Offices, IAM teams continuously improve and support our current Identity and Access Management product. Following up on status of projects, stories, tasks, dependencies and risks Collaborating with and sharing status reports with the Product and DevOps Manager Assisting with the generation of reports, Wiki pages, and other artifacts that provide transparency into project status Owning the up and down responsibility for the delivery of their component / feature for Administration, Identity and Access Management Serving as primary product expert (functional, not technical) for the components for which you are responsible Collaborating with senior product management, sales, support, clients,



and other TPMs to produce and manage their component’s backlog and contribute to the product roadmap Lead the strategic development of new features and enhancements with ownership and development of a product roadmap Identifying and coordinating cross-component dependencies throughout the development process Working with Product & Program Management, Development, and other departments to actively remove obstacles blocking progress and ensuring product initiatives are within schedule Supporting Product Management, Marketing, Sales, Provisioning, Professional Services, Technical Documentation, Training, and Technical Support throughout the release process with training, documentation, announcements, and other release activities Leading sprint planning for your Agile team(s) Attending daily stand‑ups, refinement sessions, demos, retrospectives and other meetings with your Agile team(s) Understanding the design, business logic, and technical architecture of their platform components and how those components interact with the rest of the platform Serving as the primary product expert for the components for which you are responsible Experience with any of the following is considered an asset: Software Key Management services Administration and/or Identity and Access Management products and services Large scale performance and scalability 3-5 years of experience as a project manager or project coordinator Degree in Engineering, Computer Science or related technical field. Adaptability to working with multiple teams on projects with varying degrees of flexibility/rigidity at different points in the development cycle Experience with Agile and Scrum development methodologies Experience with enterprise software and Software-As-A-Service (SaaS) Ability to understand technical as well as business requirements and accurately capture technical notes and use them to update work tickets Demonstrate a history of

📌 Technical Product Manager (Kelowna)
🏢 Global Relay
📍 Kelowna