CLAIMS COORDINATOR – Client sector maritime logistics Our client, a leader in maritime logistics, is seeking a Claims Coordinator to join their Montreal office located at the Port of Montreal. The Claims Coordinator is responsible for investigating and administering general liability claims by reviewing incident reports and communicating with various parties to determine the extent of the company's legal obligations. Provides guidance to claims assistants regarding entry of claims into the local system and filing of claim documents. Contacts and communicates with claimants, terminal employees, shipping lines, etc. For serious incidents, attend scene ASAP to assist in the onsite investigation. Detailed investigation of ALL questionable/suspicious claims. Establishes loss reserve estimates based on analysis of the claim event. Directs correspondence and communication with claimants, terminals, shipping lines, attorneys, etc.



Receives guidance from Claims Director on complex and unique claims issues. Reviews invoices and processing or disputes according to evaluation of claim. May engage and direct marine surveyors or other independent investigators if appropriate. Undergraduate Degree is required; however previous claims handling experience will be considered in lieu of degree. ~2-4 years of previous claims handling experience is required. ~ Must understand companies' claims handling philosophy. Computer skills with a high degree of proficiency. ~ Business writing skills. You must be able to communicate with claimant, insurance adjusters, terminal personnel, management, surveyors, attorneys and various other parties involved in the claim process in a skilled and proper manner. #

📌 Producer - EBS (Montreal)
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📍 Montreal