Overview Languages English Education
• Secondary (high) school graduation certificate Experience Experience an asset On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks
• Investigate complaints and claims
• Register arriving guests and assign rooms
• Resolve complaints and claims
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Exchange foreign currency
• Process guests' departures, calculate charges and receive payments
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Contact customers to deliver requested wakeup calls Additional information Personal suitability
• Client focus
• Excellent oral communication
• Excellent written communication
• Organized
• Reliability
• Team player Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for persons with disabilities




• Participates in a government or community program or initiative that supports persons with disabilities Support for newcomers and refugees
• Participates in a government or community program or initiative that supports newcomers and/or refugees Support for youths
• Participates in a government or community program or initiative that supports youth employment Support for Veterans
• Participates in a government or community program or initiative that supports Veterans
• Offers adaptable onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example: gradually increasing hours and responsibilities, etc.) Support for Indigenous people
• Participates in a government or community program or initiative that supports Indigenous people Support for mature workers
• Participates in a government or community program or initiative that supports mature workers
• Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities) Supports for visible minorities
• Participates in a government or community program or initiative that supports members of visible minorities
• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)

📌 front desk agent (Vernon)
🏢 PHI Hotel Group
📍 Vernon